Marcus needs to reschedule his dental consultation originally planned for Thursday 3 PM. He has a work conflict and would prefer Friday afternoon or any day next week. He mentioned he's flexible with timing and can adjust his schedule if needed. Follow-up required within 24 hours.

Sarah is experiencing issues with her company email configuration on her new device. She's unable to receive emails since yesterday morning and needs urgent assistance as she's expecting important client communications. She provided her employee ID and is available for a callback between 2-5 PM today.

Tom is inquiring about the apartment at 25th Williasmburg Street that he saw on an ad. He's looking to rent quickly on the apartment and would like to discuss budget and timeline for moving forward. He would like to be called back as soon as possible.