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Keep It Professional

‍Last Updated: 25th March, 2025

Fait Use Policy of www.withallo.com

This Application collects some Personal Data from its Users.

This document can be printed for reference by using the print command in the settings of any browser.

Introduction

Allo is built to give small businesses a clean, professional phone system they can trust. To protect our users, we do not allow certain types of content or usage on our platform.

This Fair Use Policy is meant to ensure that our users stay protected. All capitalized terms used herein without definition will have the same meanings set forth in Allo's Terms of Service available at www.withallo.com/privacy-policy, into which this Fair Use Policy is incorporated.

Allo reserves the right to impose limits, charge overages, or terminate your use of the Services at any time at our discretion. We will do so if we reasonably believe that your usage—including, but not limited to, the total number of text messages you send, the number of minutes you use, and/or the number of devices you use—is not consistent with normal, fair, and reasonable business use of the Services, or breaches any rules in this Fair Use Policy.

Whenever reasonably possible, we will give you written notice of your excess usage or breach of the rules contained herein before taking any such action and allow a reasonable period to modify your use.

‍

Rules for Messaging and Calling on Allo

‍

You may not use the Service to send, receive, or facilitate:

  • Messages which are obscene, defamatory, threatening, intimidating, harassing, hateful, exploitative, abusive, racially or ethnically offensive, or which instigate or encourage conduct that would be illegal or otherwise inappropriate, such as promoting violent crimes, endangering or exploiting children or others, or coordinating harm;
  • Fraudulent messages, including but not limited to impersonation, misrepresentation, scams, phishing, or any deceptive messages used to lure consumers into providing their or another person’s personal, medical, health, or financial information;
  • Cold calling and/or messaging, including but not limited to any messages without proper consent and opt-out language;
  • Malicious content, including but not limited to malware, viruses, or phishing links;
  • Messages relating to cannabis, CBD, kratom, or vape products;
  • Messages relating to the offer, promotion, or sale of prescription medication;
  • Messages relating to gambling, betting, or sweepstakes, including but not limited to references or links to casino apps, gambling websites, sports picks, or raffles;
  • Messages relating to the offer, promotion, or sale of sexual or adult services;
  • Messages relating to the promotion of hate speech or discriminatory content;
  • Messages relating to the offer, promotion, or sale of alcohol (without verified opt-in or age gating);
  • Messages relating to the offer, promotion, or sale of firearms, ammunition, or explosives (including fireworks);
  • Messages relating to the offer, promotion, or sale of tobacco, nicotine, or related products;
  • Messages, including but not limited to new loan solicitation, relating to high-risk financial services, including but not limited to affiliate lending, payday loans, short-term high-interest loans, third-party (i.e. originating from any party other than the one which will service the loan) loans, student loans, cryptocurrency, or stocks and other investment platforms;
  • Messages relating to third-party lead generation or marketing services that buy, sell, or share consumer information, including but not limited to affiliate marketing;
  • Messages related to third-party lead generation or marketing services that engage in deceptive marketing;
  • Messages relating to debt collection or forgiveness, including but not limited to third-party (i.e. originating from any party other than the one which will service the loan) debt collection, debt consolidation, debt reduction, or credit repair programs;
  • Messages relating to “get rich quick schemes,” including but not limited to deceptive work-from-home programs, risk investment opportunities, pyramid schemes, mystery shopping, or multi-level marketing;
  • Messages using auto-generated scripts, cloned voices, or synthetic audio generated by AI for cold outreach, impersonation, or call spoofing;
  • Messages that attempt to bypass filters, manipulate caller ID, or exploit the platform infrastructure in non-permitted ways.
  • Abstract pattern of thin, evenly spaced diagonal grey lines on a black background.
    Abstract pattern of thin, evenly spaced diagonal grey lines on a black background.
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