Odoo Phone Integration
Cut down on manual work, save time, and boost your sales and customer service efficiency with Allô’s Odoo integration. What exactly does it do? Your new leads, notes, and updates will flow automatically between your phone and Odoo. No manual entry required.
How it works?
Odoo connects with Allô's phone system to let users remove duplicate data entry since information updates automatically between both systems in real time.
Contact and Calls Sync
All new contacts, calls, texts, voicemail messages and recordings are automatically logged in Odoo. Forget about dealing with new contacts!
VoIP Calls
Your team can make calls with Allô phone system and enjoy all the benefits of its AI-features (recordings, transcriptions and summaries). Eliminating the need of manual work.
Everything in One Space
Combines all customer interactions in one place after every call, making your daily operations smoother.
Features
• Contact Sync
We import contacts from the Odoo Contacts, including:
- Name
- Company
- Phone
- Job title
This happens every 30 minutes, keeping your Allô inbox fresh.
• Auto-create new contacts
Don’t waste time adding leads manually. If you receive a call from a number that’s not in Odoo, we’ll create a new contact for you, instantly.
• Internal notes after each call
Every call you make or receive is logged in the corresponding Odoo contact with an internal note. Perfect for keeping track of conversations and context across your team.
• Simple, secure setup
You stay in control. All we need is your username, database name, and API key to get started, no complicated setup.
Frequently
asked questions
What does the Odoo integration do exactly?
Allô syncs your contacts from the Odoo Contacts module every 30 minutes. After each call, an internal note is automatically added to the contact’s record in Odoo. If the contact doesn’t exist yet, we create it for you. No manual input needed.
What contact details are synced from Odoo?
We sync the company name, contact name, email, phone number, and job title. Everything stays up to date across both tools automatically.
What do I need to connect my Odoo account?
Just three things: your Odoo login email (used as the username), your database name (from your Odoo URL), and an API key you generate in your Odoo account settings.
How often does Allô sync with Odoo?
Contact sync happens every 30 minutes. It’s fast enough to keep your database fresh without overwhelming your Odoo setup.
Can Allô create new contacts in Odoo automatically?
Yes. If you receive or make a call with a number that’s not in your Odoo database, we’ll create the contact for you and attach the call note, so no opportunity slips through the cracks.
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