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Smart IVR call routing for small businesses
Allo’s IVR software automatically answers common questions, directs callers to the right team, and frees you from manually routing calls.
1,160+ reviews
How does it work?
Allo’s Interactive Voice Response (IVR) system automates call handling, ensuring every caller gets the right response without manual intervention.
Greet callers with a custom message
Greet callers professionally and guide them through your menu options.
Route calls to the right person
Direct inquiries to the appropriate team, voicemail, or even your AI receptionist based on caller needs.
Provide instant information
Answer FAQs, share business hours, and collect voicemail messages without a live agent.
Benefits of an IVR Menu
Cost Savings
Allo’s IVR handles routine questions and directs calls automatically, so you can skip hiring extra support staff while keeping your business running smoothly.
Customer Experience
Ensure every call is a positive experience transferring customers to the right person.
Increased Efficiency
Work smarter, not harder. Allo’s IVR sends calls exactly where they need to go, cutting down on hold times and helping you resolve issues faster.
Connect with your tools
Link your CRM, email, or Sheets and let your calls update everything for you.
Get even more from Allo
Allo summarizes your calls and updates your CRM automatically so you never have to do data entry again.
Read your voicemails instantly to triage urgent messages five times faster than listening to audio.
See exactly who is calling to distinguish between a qualified lead and a cold number instantly.
Dial leads directly from your CRM with a single click to eliminate manual errors and speed up your workflow.
Route clients to the right person instantly with a simple mobile menu that looks totally professional.
Block 98% of robocalls automatically to keep your line open for customers who actually want to buy.
Simplify your business calls with Allo
Manage calls, voicemails, and messages—all in one app. Try Allo free for 7 days.
Frequently
Asked Questions
What is IVR software?
Interactive Voice Response (IVR) software is a technology that allows automated interaction with callers through voice or keypad inputs. It helps businesses route calls, provide information, and handle simple tasks like payments or reservations without human assistance. Commonly used in customer support, IVR improves efficiency, reduces costs, and enhances customer experiences with 24/7 availability.
Which IVR is best?
The best IVR software is customizable, easy to set up, and adaptable to your business needs. Allô’s IVR offers seamless call management and flexibility for small businesses.
Are IVR calls recorded?
Yes, IVR (Interactive Voice Response) calls can be recorded, depending on the organization's setup and objectives. With Allô, IVR calls can be recorded automatically, allowing you to review interactions and improve communication.
How much does IVR cost?
IVR costs vary, but Allô offers an affordable solution for small businesses, providing advanced features at a reasonable price.
What is the difference between call center and IVR?
A call center relies on human agents to manage calls, while IVR automates call handling, routing, and FAQs.
