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Call Distribution in Cascade
Choose who gets the call first and who gets it next.
Create a clear flow so your team replies fast and no call gets lost.
1,160+ reviews
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Benefits of cascade rigning
Faster replies for every caller
Send calls to your whole team at once so the first available person can pick up. This keeps wait time low and helps your team catch more calls.
Fair call distribution
Let Allo rotate calls across your team so everyone gets an even share. Great for teams that want balance without manual setup.
Custom ring order
Choose the exact sequence for your team. Pick who gets called first, who gets it next, and build a clear flow that fits your daily rhythm.
Focus on your top performers
Route calls to your strongest teammates first. Perfect for sales teams or businesses that want the right person answering key calls.
Get even more from Allo
Allo summarizes your calls and updates your CRM automatically so you never have to do data entry again.
Read your voicemails instantly to triage urgent messages five times faster than listening to audio.
See exactly who is calling to distinguish between a qualified lead and a cold number instantly.
Dial leads directly from your CRM with a single click to eliminate manual errors and speed up your workflow.
Route clients to the right person instantly with a simple mobile menu that looks totally professional.
Block 98% of robocalls automatically to keep your line open for customers who actually want to buy.
Simplify your business calls with Allo
Manage calls, voicemails, and messages—all in one app. Try Allo free for 7 days.
Frequently
Asked Questions
What is cascade ringing?
Cascade ringing sends incoming calls through your team in a clear order. You choose who gets the call first and who gets it next.
Can I ring everyone at the same time?
Yes. You can ring users one by one or all at once. It’s your call routing, your rules.
Can I prioritize certain teammates?
Yes. You can choose a preset order so calls reach specific teammates first. Perfect when some users handle calls better or faster.
Does this help reduce missed calls?
Absolutely. By ringing users in sequence or together, your team answers faster and fewer calls slip through.
Can I change the ring order easily?
Yes. You can adjust the order anytime inside the Allô app. It takes only a few taps.
Does cascade ringing work on mobile?
Yes. Everything runs inside Allo on your phone. Your team can answer from anywhere.
Will callers notice the ring order?
No. The process is seamless for the caller. They only hear a short ring before someone answers.
