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Handle every call without putting patients on hold
Get better lead capture, stronger retention, and a more reliable customer experience from the first call. Allo’s AI assistant answers calls, qualifies leads, and routes each call to the right person automatically.
1,160+ reviews
Features for a medical center
AI Receptionist
Allo answers incoming calls when the front desk is busy, after hours, or during peak times. It identifies the reason for the call, filters spam, and routes patients correctly.
Smart Call Routing
Calls are routed based on rules you define: appointments, prescriptions, billing, emergencies, or specific practitioners. Patients reach the right person without waiting too long.
Voicemail to Text
Voicemails are transcribed into text automatically. Staff can scan messages, spot urgent requests, and respond faster without replaying long recordings.
Phone System
Use one shared business number across mobile and desk. Calls, voicemails, and messages stay in one place. Staff can answer from anywhere while keeping a professional medical line.
Spam Call Blocker
Allo blocks most spam and robocalls before they reach your staff. Unknown callers are screened so your team answers real patient needs.
Call summary
After each call, Allo generates a written summary and transcript. Useful for follow-ups, internal handoffs, and keeping patient requests clear without relying on memory or handwritten notes.
We solve your problems
Missed patient calls?
During peak hours, lunch breaks, or after hours, Allo answers incoming calls so patients are never left waiting. Appointment requests and urgent needs are always captured.
Too many repetitive questions?
A virtual agent handles common requests like appointment availability, office hours, directions, or preparation instructions. Your staff stops repeating the same answers all day.
Overloaded front desk?
Smart call routing sends each call to the right service or person. Appointments, prescriptions, billing, or practitioners. The front desk stays calm, organized, and focused on patients on site.
Ready to try Allo?
Save time and money with a virtual phone system that works wherever you work.
Frequently
Asked Questions
What is the best VoIP for medical practice?
The best VoIP for a medical practice is one that’s reliable, secure, and easy to use. Allo is mobile-first, AI-powered, and works instantly, no hardware, no IT team needed. It handles patient calls, bookings, and follow-ups with full call recording and transcription, all from your phone.
What is the best phone system for a medical call center?
Allo is perfect for small and mid-sized clinics that need professional call handling without the complexity of a full call center. The AI answers calls 24/7, triages common questions, and routes urgent cases to the right contact—no receptionist required.
What is VoIP in healthcare?
VoIP (Voice over Internet Protocol) lets clinics make and receive calls over the internet instead of using traditional phone lines. It’s cheaper, more flexible, and supports advanced features like call recording, routing, and integration with patient management tools.
Can Allo handle after-hours patient calls?
Yes. You can set custom business hours and let Allo take over when the office is closed. It will answer calls, send info by SMS, and even schedule appointments when allowed.
Is Allo secure enough for healthcare professionals?
Absolutely. Allo stores calls and summaries securely and offers full control over what gets shared. It's perfect for maintaining patient confidentiality and keeping your office organized without extra risk.
