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Folk Phone Integration – Turn every call into a Folk interaction
Every call, message, and voicemail in Allo automatically updates your folk CRM. You’ll always know who called, what was said, and what needs to happen next.
How it works?
Once you connect folk with Allo, your contacts, companies, and deals sync automatically. Allo’s AI keeps everything up to date without spreadsheets, nor missed updates.
Contact Sync
Your Allo contacts are automatically added to Folk, with key details like phone number, email, and company. Every time a new call or text happens, the record updates instantly.
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Companies Sync
Allo detects and syncs company information from your calls and contacts, creating or enriching existing profiles in Folk.
Deal Sync
When a call or message is tied to an active deal, Allo logs it directly in Folk so your team always sees the latest communication history.
Contact Bi-Sync
Two-way sync keeps your data clean. Updates in Folk (like job title or company name) appear in Allo, and vice versa. You’ll always have the latest info, no matter where you work.
Push Calls as Folk Interactions
Every call handled in Allo (missed, received, or placed) appears as an interaction in Folk. Each entry includes AI-generated summaries, transcripts, and caller intent so your team can act fast.
What is Allo?
Allo is an AI-powered phone system that helps teams make the most of their calls and texts.
With Allo, you benefit from a robust phone system that includes unlimited domestic calling, HD voice quality, and affordable pricing.
What are the benefits of Allo’s integration with Folk?
- Efficiency at your fingertips: Our Folk phone integration puts all your contacts, companies, and deals directly on your phone—just two taps to call the right person.
- Automatic tracking: Every call, text, and voicemail is logged in Folk automatically, updating the contact’s timeline with summaries and call recordings—no manual effort required.
- Instant context: Whenever you make or receive a call, the integration displays key details pulled from Folk—name, job title, and active deals—even for unsaved numbers.
Features
- Automatic Sync: Keep contacts, companies, and deals aligned across both apps.
- AI Summaries: Push AI call summaries and transcripts directly into Folk.
- Bi-Directional Updates: Changes in either system instantly reflect in the other.
- Smart Matching: Allo recognizes existing contacts to avoid duplicates.
- Real-Time Logging: Every interaction shows up in Folk within seconds.
How to activate the integration?
- Get Your Folk API Key from your Folk account
- Open your Allo account and go to Settings → Integrations
- Find Folk in the list and tap Connect
- Paste your Folk API key in the field
There’s more to Allo than just a Folk integration
- AI-Powered Call Handling: Let Allo’s virtual assistant manage your calls, so you can stay focused on what matters—growing your business.
- Smart Call Routing: Set a priority order for who receives calls first, ensuring quick responses and no missed opportunities.
- Call Recording & Summaries: Record, replay, and review calls to capture key details and refine your business strategies.
Frequently
asked questions
Are AI call summaries included?
Yes. Allo automatically pushes AI-generated call summaries, transcripts, and caller insights into Folk, so your team always has context before the next call.
Do I need a paid plan to use the integration?
The integration is available on Allo Business plans. Folk also requires an active workspace.
Does it sync both ways?
Yes. It’s a bi-directional sync. Updates made in Folk appear in Allo, and new activity in Allo updates Folk instantly.
How do I connect Folk with Allo?
Go to your Allo Workspace Settings → Integrations → Folk → Connect to Folk. Authorize access, choose which data to sync (contacts, companies, deals), and you’re all set. The connection only takes a minute.
What happens if I disconnect the integration?
If you disconnect Folk, your existing data remains in both platforms. New calls and updates will simply stop syncing until you reconnect.
Who should use this integration?
Sales, customer success, and operations teams that rely on Folk for CRM tracking and want their call data in one place without manual updates.
What does the Folk integration do?
The Folk integration keeps your contacts, companies, and deals perfectly in sync with Allô. Every call, text, and voicemail is automatically logged as a Folk interaction—with AI-generated summaries and transcripts attached.
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