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Add phone calls to your relationship history in Folk
Folk tracks your emails, LinkedIn messages, and meetings. Allo adds the missing channel: phone calls. Every conversation, with AI summaries and transcripts, lands on the right contact, automatically. Two-way sync keeps both tools in step.
How it works?
Folk keeps your contacts organized across channels. Allo adds phone calls to that picture — and keeps both databases aligned in real time.
Caller Context
When a Folk contact calls your Allo number, you see their name, company, and job title before answering. Two taps to return a call from Allo. Zero time spent looking people up.
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Companies Sync
Allo detects company information from your calls and syncs it to Folk. Existing company profiles get enriched. New companies are created when they don't exist yet.
Deal Sync
When a call connects to an active deal in Folk, Allo logs the interaction on that deal. Your pipeline reflects the latest conversation without any manual updates.
Contact Bi-Sync
Changes made in either tool appear in the other. Update a job title in Folk? It reflects in Allo. Add a new contact during a call? They show up in Folk. No duplicates, no drift.
Calls Push as Interactions
Every Allo call (received, placed, or missed) becomes an interaction on the Folk contact record. The log includes the AI summary, transcript, recording link, and call metadata.
Folk captures every channel
Folk users already see their emails, LinkedIn activity, WhatsApp messages, and calendar events on each contact. But phone calls, the conversations that often carry the most weight, have been invisible. Allo fills that blind spot.
Calls are now tracked in Folk
Email threads pile up. LinkedIn messages get buried. But when someone picks up the phone, that conversation tends to matter. Allo makes sure those moments land in your CRM, not just in your memory.
[Full interaction timeline]
See every call next to every email, message, and meeting
Open any contact in Folk and scroll through their timeline: emails you've exchanged, LinkedIn messages you've sent, meetings you've had — and now, every phone call too. Each call entry includes the direction, duration, AI summary, and a link to the full recording.
- Calls appear chronologically alongside all other interactions
- AI summary shows what was discussed, no need to replay
- Transcript available for the full conversation
- Recording link for when you need the exact words
[Two-way sync that actually works]
Edit in one place. See it everywhere.
Folk users care about clean data. With bidirectional sync, you don't have to pick which tool is the "source of truth", both are. Change a phone number in Folk? It updates in Allo. A new contact calls you in Allo? They appear in Folk with their details filled in.
- New Allo contacts push to Folk automatically
- Folk contact updates (name, title, company) sync back to Allo
- Smart matching prevents duplicates using email and phone number
- Deletions in one tool don't cascade to the other
[Context before the conversation starts]
Know who's calling
When a Folk contact dials your Allo number, their details appear instantly: name, company, job title, and email. You're not scrambling to figure out who they are. You're already thinking about what to say.
- Caller ID pulls name, company, and title from Folk
- Works for inbound calls and when browsing contacts to call back
- Two taps from Allo to reach any Folk contact by phone
- Unsaved numbers matched automatically if they exist in Folk
Two AI systems working on the same relationship data
Folk's AI assistants (Recap, Follow-up, and Workflow), get smarter when phone calls are part of the picture. Allo's AI writes the call summaries. Folk's AI reads them and factors them into your relationship insights.
📋 Folk Recap Assistant + Allo calls
Ask Folk for a recap on any contact, and it now includes phone call summaries alongside emails and messages. "You last spoke with Marie on Feb 18, she confirmed budget approval and asked about training options." No more blind spots.
⏰ Folk Follow-up Assistant + Allo calls
Folk detects when conversations go inactive. With Allo calls in the mix, it considers phone conversations too, not just email threads. If your last call was 10 days ago and there's an open next step, Folk nudges you.
✦ Allo AI summaries feed Folk intelligence
Every call summary Allo writes decisions, commitments, next steps that becomes part of the Folk contact record. When Folk's AI generates a follow-up suggestion, it has the full multichannel context to work with.
How to activate the integration?
- Get Your Folk API Key from your Folk account
- Open your Allo account and go to Settings → Integrations
- Find Folk in the list and tap Connect
- Paste your Folk API key in the field
Requirements:
- Allo account on the Business plan ($32/user/month)
- Folk workspace with API access
There’s more to Allo than just a Folk integration
- AI-Powered Call Handling: Let Allo’s virtual assistant manage your calls, so you can stay focused on what matters—growing your business.
- Smart Call Routing: Set a priority order for who receives calls first, ensuring quick responses and no missed opportunities.
- Call Recording & Summaries: Record, replay, and review calls to capture key details and refine your business strategies.
Frequently
asked questions
Are AI call summaries included?
Yes. Allo automatically pushes AI-generated call summaries, transcripts, and caller insights into Folk, so your team always has context before the next call.
Do I need a paid plan to use the integration?
The integration is available on Allo Business plans. Folk also requires an active workspace.
Does it sync both ways?
Yes. It’s a bi-directional sync. Updates made in Folk appear in Allo, and new activity in Allo updates Folk instantly.
How do I connect Folk with Allo?
Go to your Allo Workspace Settings → Integrations → Folk → Connect to Folk. Authorize access, choose which data to sync (contacts, companies, deals), and you’re all set. The connection only takes a minute.
What happens if I disconnect the integration?
If you disconnect Folk, your existing data remains in both platforms. New calls and updates will simply stop syncing until you reconnect.
Who should use this integration?
Sales, customer success, and operations teams that rely on Folk for CRM tracking and want their call data in one place without manual updates.
What does the Folk integration do?
The Folk integration keeps your contacts, companies, and deals perfectly in sync with Allô. Every call, text, and voicemail is automatically logged as a Folk interaction—with AI-generated summaries and transcripts attached.
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