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Your phone calls belong next to your video meetings
Allo pushes call recordings, transcripts, and AI summaries straight into Claap. Your team gets one searchable library for every customer conversation, video and phone, with nothing falling through the cracks.
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How it works?
Allo pushes every phone call to your Claap workspace automatically—alongside your video meetings and screen recordings. Your team gets one place to search, review, and learn from every conversation.
Call Recordings
Every Allo call, inbound and outbound, appears in your Claap workspace with the full audio recording. Browse phone calls the same way you browse video meetings.
Organized by default
Calls are tagged with metadata like direction, duration, caller name, and phone number. Filter and find the conversation you need without digging through folders.
Transcripts & summaries
Each call arrives with an AI-generated transcript and summary. Key points, names, and next steps are already extracted, ready for your team to search, comment, and act on.
One library for every customer conversation
Most teams have their video meetings in one tool and their phone calls scattered somewhere else, or nowhere at all. Allo + Claap fixes that gap.
[Searchable phone calls]
Find what anyone said on any call. Instantly.
Once your Allo calls land in Claap, they become fully searchable. Look up a prospect name, a product mention, a pricing objection. Claap finds the exact moment across your entire conversation history, phone and video alike.
- Full-text search across every phone call transcript
- Jump to the exact moment a keyword was spoken
- Filter by date, caller, direction, or team member
- Works alongside your video meeting search in Claap
[Team collaboration on calls]
Comment, highlight, and share
Phone calls used to be black boxes. With Allo + Claap, your team can leave time-stamped comments on call recordings, highlight key moments for managers, and share clips with colleagues who need context. All without scheduling another meeting.
- Time-stamped comments on any moment in a call
- Share call highlights with a link — no downloads
- Tag teammates to flag objections, wins, or follow-ups
- Reply with video for richer async feedback
[AI does the note-taking]
Summaries and action items. Automatically.
Allo's AI processes every call before it reaches Claap. By the time your team opens the recording, the summary is written, action items are listed, and the full transcript is searchable. Nobody has to rewind and listen to a 20-minute call to find one detail.
- AI summary with key decisions and next steps
- Full transcript with speaker identification
- Action items extracted and ready to reference
- All generated before the call appears in Claap
Claap captures your meetings.
Allo captures everything else.
Teams that get the most from Allo + Claap
🎯 Sales teams running outbound
Your reps make dozens of phone calls a day. Without Allo, those conversations vanish. With it, every call becomes a searchable, coachable moment in Claap, right next to your demo recordings.
📞 Account executives juggling calls and meetings
You hop between Zoom demos and quick phone follow-ups all day. Allo makes sure the phone calls get the same treatment as your video meetings: recorded, transcribed, summarized, and stored.
🏋️ Sales managers coaching at scale
Listen to real phone calls in Claap, leave comments at specific moments, and build playlists of the best objection-handling examples. Train new reps with actual conversations, not slide decks.
🔬 Customer research teams
Phone interviews are goldmines for product feedback. Allo pushes every interview recording and transcript to Claap so your team can tag insights, search across participants, and spot patterns.
🤝 Customer success teams
When a support call gets complex, share the recording with product or engineering. Add comments, flag the tricky moment, and let the right team take over with full context.
🌍 Remote and hybrid teams
Not everything happens in a scheduled meeting. Phone calls between offices, quick check-ins with clients, on-the-go conversations — all captured and available for the rest of the team to review.
How to activate the integration?
Getting set up with Allo and Claap takes just a few minutes.
Requirements:
- •You have a Claap workspace with admin access.
- •You have an active Allo account with access to the Business Plan.
Step-by-Step Guide:
- Log into your Allo Account — Open the Allo app on your phone.
- Go to the "Integrations" section — Find it under the 'Account' menu.
- Connect to Claap — Select "Claap" from the list of available integrations.
- Authorize Allo — Sign in to Claap and authorize the connection.
- Choose your workspace — Select which Claap workspace should receive your calls.
- Start calling — Your calls will automatically appear in Claap within minutes.
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Frequently
asked questions
Can I choose which calls go to Claap?
Yes! You can configure the integration to push all calls, only inbound calls, only outbound calls, or calls from specific Allo numbers. You can also exclude certain contacts if needed.
Can I search phone calls in Claap?
Absolutely! Once your Allo calls are in Claap, you can search through transcripts, find specific words or phrases, and jump directly to that moment in the recording—just like with video meetings.
Do I need a Claap paid plan?
The Allo integration works with Claap's paid plans that support integrations. Check Claap's pricing page for the latest plan requirements.
How quickly do calls appear in Claap?
Calls typically appear in your Claap workspace within 2-5 minutes after the call ends. The AI transcript and summary are generated automatically during this time.
What data does Allo push to Claap?
Allo pushes the complete call recording, AI-generated transcript, call summary with action items, call metadata (duration, direction, participants), and contact information when available.
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