Every call ready to review in Claap

Allo sends every call recording and its full transcript to Claap, so your team can go back to what was really said and coach from it. Nothing to upload by hand.

Or talk it through with our team
Allo
Maya Cole(555) 010-0142
You called
0:00 / 6:121x
Call summaryview more
One phone system for 12 reps

12 reps, all calling from their own cell today. No call ever reaches the CRM today. Current contract ends March 31. Wants recordings to coach new reps. Maya decides, with sign-off from the sales manager. Send the quote by Friday. Book a demo with the sales manager next week. Check which numbers they want to keep.

Sent to Claap

1You hang up in AlloThe call is recorded and transcribed, start to finish.

Claap
Sales team
Home
Search
Calendar
Meetings
Deals
Contacts
Meetings/Maya Cole · Brightside CaféAlloShare
Maya Cole · Brightside Café
Jordan LeeOct 2, 2026 · 10:42 AM6:12
1:03 / 6:12
TranscriptSummaryPeople
Jordan Lee0:04
Hi Maya, it's Jordan. Is now still a good time?
Maya Cole0:09
Yes, go ahead. I've got about ten minutes.
Maya Cole0:41
Right now our 12 reps all call from their own cell.
Jordan Lee0:52
So none of those calls reach your CRM today?
Maya Cole1:03
None. And I'd love the recordings to coach the new reps.

2It's in Claap, ready to reviewThe recording and the full transcript, with the date and the duration. Nobody uploads it.

Review every call
in Claap

Allo sends each call's recording and full transcript to Claap. Your team goes back to what was really said, and Claap analyzes the call to help you coach.

  • The complete transcript sits next to the recording, so you can find the moment a customer raised an objection.

    Maya Cole · Brightside Café
    TranscriptSummaryPeople
    recordings1 result
    Transcript
    Maya Cole1:03
    None. And I'd love the recordings to coach the new reps.
    Maya Cole0:41
    Right now our 12 reps all call from their own cell.
    Jordan Lee0:52
    So none of those calls reach your CRM today?
  • Claap analyzes each call so you can spot coaching moments, and new reps learn from the calls your best people made.

What syncs
with Claap

One-way, from Allo to Claap, after every call.

Allo to Claap

  • RecordingsThe full audio of each call
  • TranscriptsThe complete text of the call
  • Call detailsDate, time and duration
  • ContactThe contact and its owner, when available

Nothing comes back from Claap into Allo. A call can take a few minutes to appear in Claap.

Sharing calls by hand
vs with Allo

Getting calls into Claap by hand

  • Uploading recordings one by one, when there's time
  • Best calls lost because nobody saved them
  • Coaching from memory instead of the real conversation
  • New reps with no calls to learn from

With Allo

  • Every call sent to Claap automatically
  • Recording and full transcript on each one
  • Coaching grounded in what was actually said
  • Real calls new reps can learn from

Allo is an AI phone system,
not just an integration

The Claap sync is one part. Allo is the phone your team calls, texts and gets coached from every day.

See all features
AI receptionist

Allo answers when you can't, qualifies the caller and books the meeting, 24/7, so no lead slips away.

Explore this feature
Call recording and AI summaries

Every call is recorded, transcribed and summarized, so the key points and next steps are captured without taking notes.

Explore this feature
Run Allo from your AI assistant

Connect Allo to Claude, ChatGPT and more through the Allo MCP, and pull call data or trigger actions just by asking.

Explore this feature
Business texting built in

Text customers from your Allo number and keep calls and messages together in one place.

Explore this feature
Power dialer

Call through a list back to back with no manual dialing, so your reps spend their time talking, not clicking.

Explore this feature
Call analytics

See call volume, outcomes and team activity at a glance, and coach from real conversations.

Explore this feature

Claap integration FAQ

An Allo agent picks up and puts you through to sales or support. It is the fastest demo on this page.

888-298-ALLO

In Claap, a workspace admin generates an API key under Settings > API. In Allo, go to Settings > Integrations, find Claap, click Connect, paste the key and save. From then on, every new call recording and transcript goes to Claap.

Each call's full audio recording, its complete transcript, the date, time and duration, and the contact information when Allo has it.

Any Allo plan with call recording turned on works with this integration. On the Claap side, you need a Claap Business plan, because the API key isn't available on free or starter plans.

No. The integration is one-way, from Allo to Claap. Claap's call analysis stays in Claap.

No. Recordings and transcripts reach Claap on their own, usually within a few minutes of the call ending. There's nothing to export or upload.