Keep your number, Allo handles the switch
Porting is free and your line keeps ringing the whole time. We file the request, deal with your old carrier and pay the porting fees.
Worried about switching?
Allo handles everything
Allo connects to your existing system
Aircall- RingCentral
- Any legacy phone system
Allo recreates your routing flows
- Ports your number
- Screenshots flows
- Replicates with AI
Allo buys out your contract
- Handles all the switch details
- Pays any porting fees
- Takes over your contract
How long it takes
It depends on the number
US and Canada
- Mobile
- 2 to 4 days
- Landline
- 7 to 10 days
- Toll-free (800, 888…)
- 7 to 14 days
France
- Mobile (06, 07)
- About a week
- Landline
- 10 to 15 days
Delays in business days, counted from the day your carrier receives the request. We tell you the switch date as soon as your carrier confirms it.
Switch from any carrier
With a guide for each
Pick the carrier you are leaving: its guide shows where to find each detail and what to ask for.
Don't see yours? Start your request and we confirm the number can move within 24 hours.
What you'll need
From your current carrier
Have these from your current carrier before you start. The most common reason a port is rejected is a name that doesn't match the bill.
Carrier name and account number
On your bill or in your carrier's online account.
Name of the account holder
Exactly as it appears on your contract.
Billing address
With the ZIP code and state your carrier has on file.
Port-out PIN
Ask your carrier for it before you start, it avoids most rejections.
Your latest bill
A PDF of the last invoice from your carrier.
Letter of authorization
We prepare it, you sign it in the app.
No lock-in
Your number stays yours
Keeping your number when you change provider is a right in the US and in Europe. Allo makes leaving as simple as arriving.
Port out at any time
Moving in, your old line keeps ringing until the switch. Moving on, you can port your number to another provider at any time, and Allo charges nothing for it.
Take your data with you
Export your recordings, transcripts and contacts before you go. After you cancel, your account data is kept for 90 days.
No contract
Pay by the month and cancel from your settings in a few clicks, with no cancellation fee. Try everything first with the 7-day free trial.
Locked in somewhere else?
From 6 seats, Allo can buy out the rest of your current contract.
Talk to salesPorting questions
before you switch
An Allo agent picks up and puts you through to sales or support. It is the fastest demo on this page.
888-298-ALLOCarrier by carrier, every detail is in the porting guide.
Nothing. Porting your number to Allo is free, and the number is part of your plan with no extra monthly fee. If your current carrier charges a porting fee, Allo pays it.
Allo takes it over. Tell our team what is left on your contract when you start the switch, and we handle it with you.
US and Canadian numbers, toll-free numbers (800, 833, 844, 855, 866, 877, 888), French mobile (06, 07) and landline numbers, and most other international numbers. We confirm your number can move as soon as you start the request in your account. Some VoIP providers add their own restrictions.
Between 2 and 15 business days, depending on the type of number and the carrier: mobile numbers are the fastest, landlines and toll-free numbers take longer. Your carrier sets the date, and we tell you as soon as it is confirmed.
Yes. Your current number works as usual right up to the switch, and most teams notice nothing. You can also take a temporary Allo number to set everything up and test while you wait.
Not before the port is done. Cancelling early can release the number, and a released number is very hard to get back. Wait for our confirmation that it is live on Allo.
Calls move on the day of the switch. Outgoing texts can take up to 48 more hours, while carriers update their routing.
No. Past calls and text conversations stay with your old provider, so export what you want to keep before the switch. Your contacts are easy to import and sync into Allo.
Yes. You can port your number out to another provider at any time, and Allo charges nothing for it. Your new provider starts the port, and our support gives you the details it asks for. Keep your Allo subscription active until the new provider confirms the number is live there.
Yes. Export your recordings, transcripts and contacts before you go: they stay tied to your Allo account, not to the number. After you cancel, your account data is kept for 90 days.