Live in minutes, no PBX to run, unlike 3CX
3CX means you or an IT partner set up and administer a PBX, self-hosted or on a hosted instance, with SIP trunks and updates, and its AI features come with the AI edition. Allo is a modern cloud AI phone system: sign up and go live in minutes, nothing to host or patch, with AI on every call, from $32 per user billed annually or $45 month to month.
Nothing to host or patchAI on every callCancel anytimeAllo vs 3CX
3CX is a PBX you license per system and administer, self-hosted or on a hosted instance. Allo is a cloud AI phone system you turn on in minutes, with nothing to host, patch or babysit.
Feature by feature
3CX is a PBX you run. Allo is the cloud phone system that runs itself.
3CX
PBX, self-hosted or hosted
Bring your number to Allo
Why teams pick Allo
3CX is a PBX to deploy and run. Allo turns on in minutes and runs the call from ring to CRM.
Go live in minutes, nothing to hostSign up and your phone system is running, no servers, SIP trunks or installs to manage. With 3CX you or an IT partner set up the PBX and its SIP trunks before your first call.
Ringing
AI answers, drafts and syncs your CRMThe AI receptionist picks up 24/7, and the moment you hang up Allo drafts the follow-up email or SMS and updates your CRM. On 3CX, AI transcription, summaries and the AI receptionist come with its AI edition.
Send
A full phone system, always up to dateIVR, intelligent routing, business hours and a mobile app, all in the seat from $32 per user billed annually, with automatic updates and security. The power dialer is an add-on at $50 a month for the whole team. Nothing to patch or babysit.
Maya RiveraDirect line Ringing3CX and Allo
No. 3CX is a PBX you administer, on your own server or on a hosted instance (its free StartUP edition includes hosting for up to 10 users), with SIP trunks to wire up and updates to apply. Allo is fully cloud. There is nothing to host, patch or secure. You sign up and go live in minutes, and updates and security are handled for you automatically.
Yes, on its AI edition: 3CX offers AI transcription, call summaries, sentiment analysis and an AI receptionist. Allo puts AI on every call, in every seat: recording, transcription and AI summaries, and AI-drafted follow-up email and SMS after you hang up. The AI receptionist that answers 24/7 is an add-on, priced per agent like a Business seat.
Yes, natively. Allo syncs calls, notes and follow-ups to HubSpot, Salesforce, Attio and more out of the box. 3CX connects to CRMs through integrations your administrator configures on the PBX.
Yes. Porting is human-handled and usually done in days, and our team helps you migrate for free. You keep the numbers your clients already dial, with no PBX or SIP trunks to reconfigure yourself.
Yes. Allo is available across North America and Europe, with local numbers in 50+ countries, so you can run one cloud phone system for teams on both sides of the Atlantic.
Yes. You can start a 7-day free trial with your own number, with a card that is only charged on day 7, or book a demo and we'll show you how Allo goes live in minutes and handles your calls end to end.