The AI phone system built to replace Nextiva
Nextiva is a broad CX platform where AI is an add-on and a higher tier. Allo puts AI on every call, syncs your CRM natively and starts at $32 per user billed annually, or $45 month to month.
Allo vs Nextiva
Nextiva is a full CX platform where the AI, the customer SMS and the call-center tools sit in higher tiers or as add-ons. Allo puts the AI on every call, in one flat price.
Feature by feature
Everything a phone system should do, with the AI built in instead of billed on top.
Nextiva
CX platform + add-ons
See team analytics in Allo
One flat price, not a stack of tiers and add-ons
To get customer SMS and call-center basics on Nextiva you move up to the Engage plan at $50 per user. Allo is $32 per user billed annually ($45 month to month), with the AI on every call already included.
Start savingOff a comparable Nextiva seat, per year
$216
No more paying for:
- The jump to a higher CX tier
- AI transcription behind a higher tier
- Standalone AI plans
- Toll-free and SMS add-ons
It looks like yours is a whole lot simpler than the other one I saw, I think it was Nextiva. You had to train it for the receptionist, and you had to train it for skills.

Why teams pick Allo
Everything you expect from a phone system, with the AI built in instead of billed on top.
The AI receptionist picks up 24/7, qualifies the caller and books the meeting. It is an add-on priced per agent like a Business seat, on any plan, not a tier you have to climb to.

The moment you hang up, Allo writes the follow-up email or SMS and syncs the details to HubSpot, Salesforce or Attio. You review, then send.
Calls, IVR, routing, business hours and a mobile app for the whole team, plus recording, analytics and texting, from $32 per user billed annually or $45 month to month.
Maya RiveraDirect line RingingSwitching from Nextiva
Nextiva is a broad CX platform where AI is an add-on or a higher tier. Allo puts AI on every call by default, syncs your CRM natively, and starts at $32 per user billed annually, or $45 month to month. You get an AI-native phone system, with the AI on every call in the seat price.
No. On Nextiva the AI receptionist is an add-on and AI transcription sits in the higher tiers, and standalone AI plans are quoted from $99 per month. On Allo, recording, transcription, AI summaries and AI-drafted follow-ups come with every seat, from $32 billed annually or $45 month to month. The AI receptionist is an add-on, priced per agent like a Business seat.
Its annual small-business pricing requires a 12-month minimum term. Allo lets you choose: $32 per user billed annually, or $45 month to month from one seat, cancel anytime.
Yes. Porting is human-handled and done in days, migration is free, and our team helps you rebuild your IVR, call routing and business hours. You keep the same numbers your clients already dial.
Yes. Allo includes calls, an IVR builder, intelligent routing, business hours and a mobile app for the whole team, plus recording, analytics and native CRM sync. It covers the phone system you rely on, with the AI built in.
Yes. You can start a 7-day free trial with your own number, with a card that is only charged on day 7, or book a demo and we'll run the pricing math against your current Nextiva invoice.