Speak the language of the Lake Michigan shore
Up in Northern Michigan, people still pick up for a number they recognize.
From the cherry orchards around Grand Traverse Bay to the harbor in Muskegon, 231 is the code locals have seen on shop signs and boat launch flyers since 1999. Showing it on your caller ID signals that you serve this stretch of the Lower Peninsula, not a call center three states away. For resorts, contractors and outfitters who live on repeat customers, that familiarity is often what gets the call answered.