Affinity phone integration
Affinity's Essentials plan has no API access at all, and Scale and Advanced share 100k calls a month. Check the tier before planning a call sync.
app.affinity.co/contactsActivity
How it connects
Allo connects to Affinity through Zapier today.
Licensed operator
Registered telecom operator in France (ARCEP).
Its own network
Allo runs its own VoIP infrastructure, not resold.
GDPR compliant
Your call data stays yours, handled to GDPR.
In the Claude directory
Allo's MCP server is in the Claude connectors directory.
What flows between Allo and Affinity
Allo handles the calls and texts. Affinity stays the system of record. Here is what moves between them, automatically.
Call Answered
Triggers when a call is answered.
Call Completed
Triggers when a call ends, with result, duration, recording and AI summary.
Call Received
Triggers when an incoming call starts ringing.
Call Triggered
Triggers when an outbound call is initiated.
Missed Call
Triggers when a call is missed.
SMS Received
Triggers when an SMS is received on one of your Allo numbers.
Connect Allo to Affinity
Because Affinity has a public API, Allo connects over that API and webhooks. These are the API surfaces you point at Affinity: a small, focused REST API, JSON in and JSON out, with webhooks for real-time events.
Search your call history. Every record includes transcripts, AI summaries, recording URLs, IVR selections and transfer chains.
Full CRUD on your contact database. Create, fetch by ID, update and search, with engagement data baked into every response.
Send SMS programmatically from any of your Allo numbers. Dedicated endpoints for US and France, both in E.164 format.
Subscribe a URL to call, SMS and contact events. Full envelope payloads, no secondary fetch to enrich the data.
Pull the whole thread for a contact: calls and SMS stitched together, in order, with pagination built in from day one.
List every Allo number on your account. Use it to route, filter or match a number to an owner without hardcoding.
Native or Zapier
The honest version: here is exactly how the connection is made today, and what is not built yet.
Not built yet for Affinity
Zapier6 triggers, 9 actions published
Why CRM teams add Allo to Affinity
The calling, texting and AI that sit right on your Affinity records.
Click to call
Dial any number in one click, from your CRM or browser.
Call Recording & Transcription
Record and transcribe every call, searchable in seconds.
AI Summaries
Every call written up automatically, ready to share.
Post-Call Actions
AI drafts the follow-up email, SMS and CRM update.
Power Dialer
Work a call list back to back, no manual dialing.
SMS / MMS
Two-way business texting with media and voice notes.
Allo and Affinity, answered
No. The Essentials tier has no API access at all, so there is nothing to connect to. Scale, Advanced and Enterprise can, subject to the monthly call budget.
Scale and Advanced get 100,000 calls per calendar month for the entire account, and it resets on the first. Every note written and every lookup counts, and an older v1 integration draws on the same pool.
As a note on the person record. Affinity has no call or activity object, so duration and disposition live in the note text rather than in queryable fields.
Key generation is behind a role based permission your Affinity admin controls. Ask them to grant the Generate an API key permission on your account.
Requests return 429, the same code you get for the per minute and concurrent limits. The per minute ceiling is 900 requests per user, and that one applies even on Enterprise.
Request a formal Affinity integration
Tell us about your team and we'll build the Affinity integration and get you early access. The more teams that ask, the sooner it ships.
- Native calling, texting and AI call notes inside Affinity
- Every call logged to the right record, automatically
- We build it for your team and give you early access