Copper phone integration
Copper needs three auth headers, its public OpenAPI spec is read only, and bulk writes cap at 3 per second. Here is how Allo logs calls to Copper anyway.
app.copper.com/contactsActivity
How it connects
Allo connects to Copper through Zapier today.
Licensed operator
Registered telecom operator in France (ARCEP).
Its own network
Allo runs its own VoIP infrastructure, not resold.
GDPR compliant
Your call data stays yours, handled to GDPR.
In the Claude directory
Allo's MCP server is in the Claude connectors directory.
What flows between Allo and Copper
Allo handles the calls and texts. Copper stays the system of record. Here is what moves between them, automatically.
Call Answered
Triggers when a call is answered.
Call Completed
Triggers when a call ends, with result, duration, recording and AI summary.
Call Received
Triggers when an incoming call starts ringing.
Call Triggered
Triggers when an outbound call is initiated.
Missed Call
Triggers when a call is missed.
SMS Received
Triggers when an SMS is received on one of your Allo numbers.
Connect Allo to Copper
Because Copper has a public API, Allo connects over that API and webhooks. These are the API surfaces you point at Copper: a small, focused REST API, JSON in and JSON out, with webhooks for real-time events.
Search your call history. Every record includes transcripts, AI summaries, recording URLs, IVR selections and transfer chains.
Full CRUD on your contact database. Create, fetch by ID, update and search, with engagement data baked into every response.
Send SMS programmatically from any of your Allo numbers. Dedicated endpoints for US and France, both in E.164 format.
Subscribe a URL to call, SMS and contact events. Full envelope payloads, no secondary fetch to enrich the data.
Pull the whole thread for a contact: calls and SMS stitched together, in order, with pagination built in from day one.
List every Allo number on your account. Use it to route, filter or match a number to an owner without hardcoding.
Native or Zapier
The honest version: here is exactly how the connection is made today, and what is not built yet.
Not built yet for Copper
Zapier17 triggers, 19 actions published
Why CRM teams add Allo to Copper
The calling, texting and AI that sit right on your Copper records.
Click to call
Dial any number in one click, from your CRM or browser.
Call Recording & Transcription
Record and transcribe every call, searchable in seconds.
AI Summaries
Every call written up automatically, ready to share.
Post-Call Actions
AI drafts the follow-up email, SMS and CRM update.
Power Dialer
Work a call list back to back, no manual dialing.
SMS / MMS
Two-way business texting with media and voice notes.
Allo and Copper, answered
No. Copper has Activities, and a call is an activity with a call type resolved from GET /developer_api/v1/activity_types. There is no duration, disposition or recording field, so those go in the activity body.
Because Copper needs three headers, not one. X-PW-AccessToken, X-PW-Application set to developer_api, and X-PW-UserEmail all have to be present on every request. Missing either of the last two fails.
You can, but it will be read only. The spec Copper publishes is titled Copper CRM Read-Only API and contains no write operations. Creating activities is documented separately under developer_api/v1.
Slower than you would expect. Bulk endpoints carry an additional cap of 3 requests per second on top of the standard limit, so a large historical import is paced by that rather than by your own throughput.
Not to a dedicated field, because Copper's activity has none. The recording URL goes into the activity body alongside the AI summary, which keeps it clickable in the Copper timeline.
The full_result flag on Activities Search is silently ignored unless the API key belongs to an administrator. It does not error, it just returns less.
Request a formal Copper integration
Tell us about your team and we'll build the Copper integration and get you early access. The more teams that ask, the sooner it ships.
- Native calling, texting and AI call notes inside Copper
- Every call logged to the right record, automatically
- We build it for your team and give you early access