FLG phone integration
FLG validates UK phone numbers per lead group, so a valid E.164 number can be rejected. Here is how Allo handles FLG's dialer-first data model.
app.getflg.com/contactsActivity
How it connects
Allo connects to FLG through Zapier today.
Licensed operator
Registered telecom operator in France (ARCEP).
Its own network
Allo runs its own VoIP infrastructure, not resold.
GDPR compliant
Your call data stays yours, handled to GDPR.
In the Claude directory
Allo's MCP server is in the Claude connectors directory.
What flows between Allo and FLG
Allo handles the calls and texts. FLG stays the system of record. Here is what moves between them, automatically.
Call Answered
Triggers when a call is answered.
Call Completed
Triggers when a call ends, with result, duration, recording and AI summary.
Call Received
Triggers when an incoming call starts ringing.
Call Triggered
Triggers when an outbound call is initiated.
Missed Call
Triggers when a call is missed.
SMS Received
Triggers when an SMS is received on one of your Allo numbers.
Connect Allo to FLG
Because FLG has a public API, Allo connects over that API and webhooks. These are the API surfaces you point at FLG: a small, focused REST API, JSON in and JSON out, with webhooks for real-time events.
Search your call history. Every record includes transcripts, AI summaries, recording URLs, IVR selections and transfer chains.
Full CRUD on your contact database. Create, fetch by ID, update and search, with engagement data baked into every response.
Send SMS programmatically from any of your Allo numbers. Dedicated endpoints for US and France, both in E.164 format.
Subscribe a URL to call, SMS and contact events. Full envelope payloads, no secondary fetch to enrich the data.
Pull the whole thread for a contact: calls and SMS stitched together, in order, with pagination built in from day one.
List every Allo number on your account. Use it to route, filter or match a number to an owner without hardcoding.
Native or Zapier
The honest version: here is exactly how the connection is made today, and what is not built yet.
Not built yet for FLG
Zapier3 triggers, 2 actions published
Why CRM teams add Allo to FLG
The calling, texting and AI that sit right on your FLG records.
Click to call
Dial any number in one click, from your CRM or browser.
Call Recording & Transcription
Record and transcribe every call, searchable in seconds.
AI Summaries
Every call written up automatically, ready to share.
Post-Call Actions
AI drafts the follow-up email, SMS and CRM update.
Power Dialer
Work a call list back to back, no manual dialing.
SMS / MMS
Two-way business texting with media and voice notes.
Allo and FLG, answered
Almost certainly the lead group's validation setting. If Only accept valid UK local Phone numbers is ticked, FLG expects a UK national format number starting 01, 02 or 07, and rejects E.164 values such as +447700900123.
Only if validation is unticked for that lead group, and then the field accepts anything at all, including values a dialer cannot ring. FLG's own advice is to store properly dialable numbers if the lead is going to a dialer or click to call.
Because validation is set per lead group under Settings, Lead group, Edit Group. Two groups in the same account can have different rules, so Allo normalises per group.
Phone Number and Alternative Phone Number. Allo checks both when matching an inbound caller.
It is rejected at import with a per record reason rather than created silently, so you get told which row failed and why.
Request a formal FLG integration
Tell us about your team and we'll build the FLG integration and get you early access. The more teams that ask, the sooner it ships.
- Native calling, texting and AI call notes inside FLG
- Every call logged to the right record, automatically
- We build it for your team and give you early access