AllovsNextiva

The AI phone system built to replace Nextiva

Nextiva is a broad CX platform where AI is an add-on and a higher tier on a 12-month contract. Allo puts AI on every call, syncs your CRM natively and stays a flat $32, month to month.

AI on every callNo 12-month contractCancel anytime

Allo vs Nextiva

Nextiva is a full CX platform where the AI, the customer SMS and the call-center tools sit in higher tiers or as add-ons. Allo puts the AI on every call, in one flat price.

Nextiva

CX platform + add-ons

$23++ add-ons
Best alternative

Allo

AI phone system

$32/user/mo
AI on every callRecording, transcription, summaries
Higher tiers
AI receptionist, 24/7
Add-on
AI-drafted follow-up (email + SMS)
Native CRM sync (HubSpot, Salesforce, Attio)
Via integrations
Flat, all-in pricing
Tiered + add-ons
Month to month, no minimum term
12-month term
SMS included
Higher tiers
Business phone systemCalls, IVR, routing, mobile
Power dialer for outbound
Human-handled porting + free migration
Standard
Switching fromNextivaAllo

One flat price, not a stack of tiers and add-ons

To get customer SMS and call-center basics on Nextiva you move up to the Engage plan at $50 per user, still add the AI receptionist on top, and commit for 12 months. Allo is $32 per user, flat and month to month, with the AI on every call already included.

Start saving

Off a comparable Nextiva seat, per year

$216

Nextiva$50/mo
Allo$32/user

No more paying for:

  • The AI Receptionist add-on
  • The jump to a higher CX tier
  • A 12-month contract
  • Toll-free and SMS add-ons
It looks like yours is a whole lot simpler than the other one I saw, I think it was Nextiva. You had to train it for the receptionist, and you had to train it for skills.

William Klinglesmith

Owner · Sun Tint

sun-tint.com

Why teams pick Allo

Everything you expect from a phone system, with the AI built in instead of billed on top.

Answers every call, around the clock

The AI receptionist picks up 24/7, qualifies the caller and books the meeting. It's included, not an add-on and not reserved for a higher tier.

Ring the teamRings your team
Ringing
Drafts the follow-up, updates the CRM

The moment you hang up, Allo writes the follow-up email or SMS and syncs the details to HubSpot, Salesforce or Attio. You review, then send.

Send
A full phone system, one flat price

Calls, IVR, routing, business hours and a mobile app for the whole team, plus recording, analytics and texting, at $32 per user, month to month.

Maya RiveraDirect line Ringing

Switching from Nextiva

Nextiva is a broad CX platform where AI is an add-on or a higher tier on a 12-month contract. Allo puts AI on every call by default, syncs your CRM natively, and stays a flat $32 month to month. You get an AI-native phone system without the tiers and add-ons.

No. On Nextiva the AI receptionist is an add-on and AI transcription sits in the higher tiers, and standalone AI plans are quoted from $99 per month. On Allo, recording, transcription, AI summaries, the AI receptionist and AI-drafted follow-ups are all included at $32 per user.

Its annual small-business pricing requires a 12-month minimum term. Allo is month to month, one seat minimum, cancel anytime, with no annual lock-in.

Yes. Porting is human-handled and done in days, migration is free, and our team helps you rebuild your IVR, call routing and business hours. You keep the same numbers your clients already dial.

Yes. Allo includes calls, an IVR builder, intelligent routing, business hours and a mobile app for the whole team, plus recording, analytics and native CRM sync. It covers the phone system you rely on, with the AI built in.

Yes. You can start a free trial with your own number, no credit card, or book a demo and we'll run the pricing math against your current Nextiva invoice.