
The AI phone system built to replace Nextiva
Nextiva is a broad CX platform where AI is an add-on and a higher tier on a 12-month contract. Allo puts AI on every call, syncs your CRM natively and stays a flat $32, month to month.
Allo vs Nextiva
Nextiva is a full CX platform where the AI, the customer SMS and the call-center tools sit in higher tiers or as add-ons. Allo puts the AI on every call, in one flat price.
Feature by feature
Everything a phone system should do, with the AI built in instead of billed on top.
Nextiva
CX platform + add-ons
One flat price, not a stack of tiers and add-ons
To get customer SMS and call-center basics on Nextiva you move up to the Engage plan at $50 per user, still add the AI receptionist on top, and commit for 12 months. Allo is $32 per user, flat and month to month, with the AI on every call already included.
Start savingOff a comparable Nextiva seat, per year
$216
No more paying for:
- The AI Receptionist add-on
- The jump to a higher CX tier
- A 12-month contract
- Toll-free and SMS add-ons
It looks like yours is a whole lot simpler than the other one I saw, I think it was Nextiva. You had to train it for the receptionist, and you had to train it for skills.

Why teams pick Allo
Everything you expect from a phone system, with the AI built in instead of billed on top.
The AI receptionist picks up 24/7, qualifies the caller and books the meeting. It's included, not an add-on and not reserved for a higher tier.

The moment you hang up, Allo writes the follow-up email or SMS and syncs the details to HubSpot, Salesforce or Attio. You review, then send.
Calls, IVR, routing, business hours and a mobile app for the whole team, plus recording, analytics and texting, at $32 per user, month to month.
Maya RiveraDirect line RingingSwitching from Nextiva
Nextiva is a broad CX platform where AI is an add-on or a higher tier on a 12-month contract. Allo puts AI on every call by default, syncs your CRM natively, and stays a flat $32 month to month. You get an AI-native phone system without the tiers and add-ons.
No. On Nextiva the AI receptionist is an add-on and AI transcription sits in the higher tiers, and standalone AI plans are quoted from $99 per month. On Allo, recording, transcription, AI summaries, the AI receptionist and AI-drafted follow-ups are all included at $32 per user.
Its annual small-business pricing requires a 12-month minimum term. Allo is month to month, one seat minimum, cancel anytime, with no annual lock-in.
Yes. Porting is human-handled and done in days, migration is free, and our team helps you rebuild your IVR, call routing and business hours. You keep the same numbers your clients already dial.
Yes. Allo includes calls, an IVR builder, intelligent routing, business hours and a mobile app for the whole team, plus recording, analytics and native CRM sync. It covers the phone system you rely on, with the AI built in.
Yes. You can start a free trial with your own number, no credit card, or book a demo and we'll run the pricing math against your current Nextiva invoice.