Give your phone menu an AI that listens

Allo's AI IVR keeps your press-key menu and adds an AI receptionist that understands what callers say, then routes them to the right person or takes a message.

Phone menuIVR

Thanks for calling Acme

1Sales Ring the team
2Support Route to support
3Billing Send to billing
Anything else AI answers

Trusted by 5,000+ teams

Sales and service teams route their callers with Allo.

Always answering

Your menu and the AI pick up any time, day or night.

A natural AI voice

Callers hear a real voice and just say what they need.

GDPR compliant

Calls and messages handled to Europe's strictest standard.

Included from $32 / user

IVR menus come on every plan, with no add-on fee.

An IVR your callers can just talk to

A phone menu upgraded with AI, so callers get routed by what they say, not which button they guess.

A phone menu that routes

Set press-key options, press 1 for sales, press 2 for support, and send each call where it belongs.

123456789*0#
Menu
Greeting
AI that understands speech

Callers say what they need in plain words and the AI gets them there, no rigid button trees.

Live · 0:12“What day works for you?”
Routes or takes a message

Sends every caller to the right team or person, or captures a message 24/7 when no one is free.

Ringing in cascade
Ringing

Rigid phone trees lose callers

Without an AI IVR

  • Callers punch through menus to reach a person
  • Say the wrong option and you start over
  • After hours, the menu just loops to voicemail
  • Complex requests never fit a numbered choice

With Allo

  • Callers say what they need and get routed
  • Press-key options still work for anyone who prefers them
  • The AI answers and takes a message 24/7
  • Every call reaches the right person or gets logged

AI IVR, answered

An AI IVR is a phone menu upgraded with AI. Alongside classic press-key options, an AI receptionist understands what callers say in plain speech and routes them to the right team or takes a message, so callers do not have to guess a button.

A normal IVR only reacts to key presses, press 1 for sales, press 2 for support. An AI IVR keeps those options but adds an AI that listens to natural speech, so callers can just say what they need and still get routed correctly.

Yes. Allo's AI receptionist answers your line, understands what the caller says in their own words and routes the call or takes a message. Your press-key menu still works for anyone who prefers pressing a number.

With Allo, IVR menus are included on every plan from $32 per user per month, with no per-call fee. You can try it free for 7 days without a card or changing your number.

Yes. A custom AI voice for your IVR is available on the top Ultra plan, so the menu and AI receptionist speak in a voice that matches your brand.