Know who's calling before you answer
When your Allo line rings, you see the caller's name, company and your last conversation, matched from your CRM and contacts, so you pick up ready instead of guessing.
Trusted by 6,000+ businesses
Sales and service teams answer knowing who's on the line.
Matched to your CRM
Incoming numbers are matched to the contact and company as the phone rings.
The whole history
Every earlier call and text from that number sits in the same conversation.
GDPR compliant
Contact and call data handled to Europe's strictest standard.
Included from $32 / user
Caller identification and CRM matching come on every plan.
What Allo shows you when the phone rings
A name, a company and some context, before you say hello.
The caller, matched to your CRMAllo finds the incoming number in your CRM and your contacts and shows who it is and which company they're with.
Synced two-way
Your last conversation, one tap awayEarlier calls, summaries and texts from that number are in the same thread, so you pick up where you left off.
AI tags
Unknown numbers, screened for youSpam filtering is on every plan, and the AI receptionist add-on can answer unknown callers and ask who they are.
Answering blind costs you the call
Without caller identification
Every call is just a number, even your best customers- You scramble for context while the caller is talking
- You let unknown numbers ring out and miss real leads
- Nobody on the team knows who called last or why
With Allo
You see the name and company before you answer- The last conversation is already on screen
- Unknown callers can be screened instead of ignored
- Every call is logged to the contact for the whole team
Caller ID, answered
If the number is in your CRM or your Allo contacts, Allo shows the name and company as soon as it rings. If it has called or texted you before, the earlier conversation shows too. For a number you've never seen, spam filtering stops the obvious robocalls, and the AI receptionist add-on can answer and ask who's calling and why.
Connect your CRM or import your contacts. From then on, every incoming call from a saved number shows the person's name and company on your phone and desktop before you answer.
No. Allo identifies callers from your own data: your CRM, your contacts and your call history. It does not look up the owner of a number you've never had contact with. For those, the AI receptionist add-on can answer the call and capture who it is.
It's your Allo business number, the one you picked or ported. That's the outbound side of caller ID, covered on our VoIP caller ID page.
Yes. The Allo app shows the matched caller on iOS and Android as well as on desktop and in the browser, so you know who it is wherever you pick up.
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