Text your customers from your
business number
Send and receive SMS and MMS right from your Allo inbox, on the number your customers already know. Share images, documents, voice notes and links, and turn a missed call into a conversation. Rich messaging (RCS) on US and Canada numbers.
Delivered
Trusted by 5,000+ teams
Sales and service teams text their customers from Allo every day.
Images, docs & voice
Send and receive photos, PDFs, voice notes and links, not just plain text.
GDPR compliant
Your messages handled to Europe's strictest privacy standard.
$32 per user / mo
Two-way SMS and MMS included on the Business plan.
See texting in action
Allo keeps our communication as sharp as the systems we build. And when you're designing workflows that accuracy isn't optional.
Drew Kaplan
Founder of Flowmodo
Texting customers used to be off-limits, now it's built in
Without Allo
Reply from your personal phone, or not at all- No way to send a photo, a PDF or a voice note
- Missed calls just sit there with no follow-up
- Risky bulk texts that get your number flagged
With Allo
Text two-way from your business number- Send images, documents, voice notes and links
- Turn a missed call into a text conversation
- Compliant sending: self-serve 10DLC or Sender ID
Everything you need to text customers
Two-way messaging from your business number, with media, voice notes and rich messaging, right in your inbox.
A real conversation, on your number
Customers text the number they already know, and your whole team replies from one shared inbox, with images, documents and voice notes.
Two-way SMSSend and receive texts on your business number, with the whole team in one shared inbox.
MMS mediaAttach images, documents and links, so customers can send a photo and you can send a quote.
quote.pdf
Voice notesRecord and send a voice note when typing won't cut it, right from the composer.
Rich messaging (RCS)On US and Canada numbers, send richer, higher-quality messages where the carrier supports it.
Reply to missed callsTurn a missed call into a text in one tap and keep the conversation going.
Text back
Composer in the inboxWrite, attach media and record voice notes from one composer, next to your calls and summaries.
Ready to sendCompliant sending, wherever you are
Texting rules differ by country. Allo handles both, so you stay compliant without the paperwork headache.
10DLC registration
A one-time registration carriers require to send business texts in the US and Canada. We made it self-serve from your Allo settings, so you can finish it in minutes.
- One-time $24 carrier fee, approved in 3 to 7 days
- Self-serve, right from your Allo settings
- Required to send outbound and automated texts
Sender ID
In France you send with a Sender ID, no 10DLC. It covers transactional messages like appointment confirmations and reminders.
- Transactional only: confirmations and reminders
- No marketing texts (not permitted in France)
- Receiving works on every plan
Business texting, included
- Two-way SMS and MMS from your business number
- Media, voice notes and rich messaging (RCS)
- Self-serve 10DLC (US/CA), one-time $24 carrier fee
Before you start
Yes. MMS works on US and Canada numbers: send and receive images, documents, voice notes and links, not just plain text. A repair shop can get a photo of the problem, and you can text back a quote. Start free.
In the US and Canada, yes. Carriers require a one-time 10DLC registration (a $24 fee, approved in 3 to 7 days) before you can send. We made it self-serve from your Allo settings, so it takes minutes, not a support ticket. Receiving texts works without it.
Yes. Attach images, PDFs and other documents as MMS, plus voice notes and links, straight from the composer in your inbox. Great for sending photos, quotes, or a recorded message.
France uses a Sender ID instead of 10DLC. You can send transactional messages, like appointment confirmations and reminders, but marketing texts aren't permitted in France. Receiving works on every plan.
The best business texting service lets your whole team text from one business number, send media, and stay compliant. Allo gives you two-way SMS and MMS, voice notes, rich messaging, and self-serve compliance, next to your calls and AI. See pricing.
Starter can receive texts; sending needs the Business plan. Compare plans to see what's included.