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AI receptionist for auto repair shops

The advisor is at the counter and the techs are under a car. It answers, quotes the oil change and books the drop-off before work.

Or book a demo

A drop-off before work, later this week. Listen to it get booked.

The calls an auto shop misses at the counter

An AI receptionist for an auto repair shop answers calls while the service advisor is busy, books drop-offs and inspections into your calendar, quotes only fixed-price services (oil change, tire rotation, state inspection), tells callers a repair is priced after the car is on the lift, and puts "is my car ready?" calls through to the advisor. With Allo it costs one $32 seat a month.

Drop-offs and inspections

It books the drop-off at the times you take cars, and notes the make, model and what the car is doing.

Price shoppers

Oil change, tire rotation, inspection: fixed prices answered. Anything else gets "we'll put it on the lift first", in your words.

"Is my car ready?"

Status calls go to the service advisor with the customer already recognised, or a message is taken when the advisor is with someone.

What to tell your AI receptionist, for an auto repair shop

Your fixed prices, your drop-off times and one rule: no diagnosis by phone.

Answers
Every call, 24/7, or only the ones your team misses
Books into
Google Calendar, Outlook, Cal.com or Calendly
Hands off to
The service advisor for status and estimate approvals
After each call
Recording, transcript and summary in Allo
Costs
One Business seat, $32/mo billed yearly, no per-minute fees

Jessica

AI receptionist · Vance Auto Repair

Greeting

  • Vance Auto Repair, how can I help?

What it knows

  • Oil and filter $69. Tire rotation $35. State inspection $40.
  • Open Monday to Friday 7:30 to 6, Saturday 8 to 1.
  • We work on all makes. No body work or paint.

Books when

  • A service or a problem: book a drop-off between 7:30 and 9, note make, model, year and the symptom.

Hands off when

  • Status of a car in the shop or approving an estimate: transfer to the service advisor.
  • A tow or a breakdown on the road: give them the number of our tow partner.

Never

  • Never diagnose a problem or price a repair over the phone.
  • Never promise a car will be ready by a time.
An example, with a fictional business. Yours is written in plain words, in a few minutes.

Four more real calls, for auto repair shops

Real recordings with a fictional business: answering from its instructions, booking, recognising a caller and handing off to a person.

On the call · Answers

Vance Auto Repair

A question answered from what the business told it, nothing invented.

TranscriptVance Auto Repair

What else it does for an auto shop

Around the receptionist, the AI features a shop counter leans on.

Books drop-offs

Only in the windows you take cars.

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Text when it's ready

From the shop's number, with the invoice question answered.

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Status to the advisor

The advisor's phone rings for cars in the shop.

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The symptom, written down

Make, model and the noise it makes, for the tech.

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AI receptionist for auto repair shops: questions

Something else? Read how the AI receptionist works or book a demo.

Only the fixed prices you give it (oil change, rotation, inspection). Tell it never to price a repair and it will explain that the car goes on the lift first, which protects you from a phone price that changes.

Not directly. It books into Google Calendar, Outlook, Cal.com or Calendly, or takes the request with the vehicle details and your advisor enters it in your shop software.

It recognises returning callers and puts status calls through to the service advisor. It doesn't read your shop software, so it won't give a status itself.

The AI receptionist takes one Business seat: $32 a month billed yearly, or $45 month to month. That is the whole bill for it, with no per-minute meter, so a busy week costs the same as a quiet one. Every plan starts with a 3-day free trial. A human answering service typically charges $1,000 or more a month. Compare AI receptionists.

Yes. You can port your number to Allo and keep it, or keep it where it is and forward calls to your Allo line, for example only when nobody picks up or after hours. Callers dial the number they already know.

Minutes. You write its instructions in plain words, point it at your website so it learns your services and hours, connect your calendar and choose who it hands calls to. You can also set it up from Claude or ChatGPT with the Allo MCP, just by asking.

An AI receptionist for other trades

Same receptionist, other instructions. Each page shows what that trade tells it, and plays its calls.

For HVAC companies

No-heat and no-cool calls triaged, tune-ups booked, after hours too.

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For plumbers

Leaks triaged on the phone, jobs booked, the on-call plumber rung for floods.

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For restaurants

Hours, allergies and table requests answered, nobody pulled off the floor.

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The whole phone system for auto repair

Lines for the counter and the bays, texting and routing, beyond the receptionist.

See the industry page

All trades·How the AI receptionist works·Compare AI receptionists

Every call answered, starting tonight

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