AI receptionist for plumbers

Your hands are under a sink when the phone rings. It answers, tells a panicking caller where the shut-off valve is, and gets the job on your board.

Or book a demo

A leak under a kitchen sink, getting worse. Listen to the first thing the receptionist does.

The calls a plumber can't answer from under a sink

An AI receptionist for plumbers answers every call while you are on a job, asks what is leaking and how fast, gives the safe first step you have approved (shut off the valve under the sink or at the main), books the visit or puts a flooding call through to the on-call plumber, and leaves a summary with the address. With Allo it is one $32 seat a month, with no per-minute fees.

Active leaks and floods

It tells the caller how to stop the water with the steps you approved, then rings whoever is on call. The water is off before your van is.

Clogs, heaters, quotes

A slow drain, a water heater that runs cold, a bathroom remodel quote: booked into the right window with the address and the problem written down.

The call you would have missed

Someone with water on the floor calls the next plumber after four rings. The receptionist picks up on the first, at 2 AM as at 2 PM.

What to tell your AI receptionist, for a plumbing company

A plumbing company's instructions fit on one screen. This is the shape of them.

Answers: Every call, 24/7, or only the ones your team misses
Books into: Google Calendar, Outlook, Cal.com or Calendly
Hands off to: The on-call plumber for active leaks, the office for quotes over $2,000
After each call: Recording, transcript and summary in Allo
Costs: One Business seat, $32/mo billed yearly, no per-minute fees

Mark

AI receptionist · RapidFlow Plumbing

Answering calls 24/7

Greeting

Thanks for calling RapidFlow Plumbing. What's going on?

What it knows

Call-out fee is $95 and goes toward the repair. Drain cleaning starts at $175.
We install tank and tankless water heaters. We do not do septic.
Shut-off steps: the valve under the sink turns clockwise; the main is usually where the water line enters the house.

Books when

A clog, a dripping tap or a running toilet: book the next free two-hour window.
A remodel or a re-pipe: book an estimate visit, weekday mornings only.

Hands off when

Water is still coming in after the valve is shut, or there is no water at all: ring the on-call plumber.
A commercial account or a property manager: transfer to the office.

Never

Never tell a caller to touch the gas line or the water heater's gas valve.
Never promise an arrival time. Say the plumber will confirm it.

An example, with a fictional business. Yours is written in plain words, in a few minutes.

What else it does for a plumbing company

The AI features a plumbing office leans on around the receptionist.

Incoming call

Weekdays 9–6?

Yes · Now

Sales team

AI receptionist

Rings the on-call plumber

Nights and weekends go to whoever is on the rota.

Consultation · Daniel ParkThu, 3:30 PM

Booked during the call

Books the visit

Free windows from your calendar, offered on the call.

Call summary

NeedNew kitchen, 12 cabinets

Next step

Send the quote Friday

A summary for the van

Address, problem and urgency, ready before you drive.

Sarah KimSMS

Can you send me the estimate?Here you go. We can start Monday.

PDF

estimate.pdf148 KB

Text from the business line

Send the ETA from the same number the customer called.

AI receptionist for plumbers: questions

Something else? Read how the AI receptionist works or book a demo.

Yes, if you tell it to. It only gives the steps you write in its instructions, for example shutting the valve under the sink or the main water valve, and you can forbid anything else (like touching a gas valve). Then it books the visit or rings your on-call plumber.

That is who it helps most. When you are the only plumber, every call you take on a job is a job you stop, and every call you skip is a customer who rings someone else. The receptionist answers, books and sends you the summary, and you call back the ones that need you.

It follows your rules. You define what goes straight to the on-call plumber (water still running after the valve is shut, no water at all, a commercial client) and what gets booked for the next free window.

The AI receptionist takes one Business seat: $32 a month billed yearly, or $45 month to month. That is the whole bill for it, with no per-minute meter, so a busy week costs the same as a quiet one. Every plan starts with a 3-day free trial. A human answering service typically charges $1,000 or more a month. Compare AI receptionists.

Yes. You can port your number to Allo and keep it, or keep it where it is and forward calls to your Allo line, for example only when nobody picks up or after hours. Callers dial the number they already know.

Minutes. You write its instructions in plain words, point it at your website so it learns your services and hours, connect your calendar and choose who it hands calls to. You can also set it up from Claude or ChatGPT with the Allo MCP, just by asking.