Reliable calls, AI that does the after-call work, and real people who help you switch.
Allo is the phone system that handles the work your calls create. Here is what changes when your team leaves 8x8.
8x8
Reviewers on Trustpilot describe dropped or choppy calls, and outages with little news while they last.
Allo
Allo runs its own VoIP infrastructure instead of reselling someone else's.
status.withallo.com
Daniel ParkKestrel HVAC12:488x8
On 8x8, call routing and business hours live in its admin console, and long-time customers on Trustpilot call its plans confusing.
Allo
Change business hours and call routing yourself, in the app.
Main line
Business hours8x8
On 8x8 Work, call transcripts come through an add-on, Conversation IQ, that admins switch on user by user, and 8x8 does not publish its price.
Allo
After each call, Allo writes the summary, drafts the follow-up and updates your CRM.
Included in every paid Allo seat.
Call summary
Record updated8x8
When you leave, 8x8 says it will not deal with your new provider directly, and its cancellation team only works through an email case.
Allo
Email and chat with our team, and we move your numbers for free while 8x8 keeps ringing.
Porting 3 numbers
JasmineAllo team8x8
8x8 shows no prices, only "Request a Quote", and its terms default to a 36-month term that renews for 12 months unless you give notice 30 days before.
Allo
Allo Business is $32 a seat a month billed yearly, or $45 month to month with no commitment, and there is no seat minimum.
5 reps for a year on Allo Business: $1,920, published. On 8x8: request a quote. See Allo's pricing
Your current bill
8x8AircallAny legacy phone systemPorts your numberScreenshots flowsReplicates with AIHandles the switch detailsPorts your numbers for free6+ seats: we look at your contractIf your team has 6 or more seats, ask us about buying out the rest of your contract, 8x8 or another provider. Send your seat count and contract end date, and we tell you what we can cover before you move. The 5-rep year on this page counts no buyout. Talk to us about a buyout.
Yes. Porting to Allo is free, and your team keeps taking calls on 8x8 until the port completes, so keep your 8x8 account active until then: 8x8 treats porting out and cancelling as two separate steps. New numbers are available in 80+ countries, and most international numbers can be ported. Plan the switch with us.
8x8 no longer shows plan prices: its pricing page asks you to request a quote for 8x8 Work. In 8x8's own help center, X2 is the lowest X Series license with unlimited calls to 14 countries, so it is the closest to Allo Business, at a price only 8x8's sales team can give you. Allo Business is $32 a seat a month billed yearly, or $45 month to month. 8x8's contract terms are here.
Yes. Every paid plan syncs natively with HubSpot, Salesforce, Pipedrive, Attio and more. Calls and AI summaries land on the contact in your CRM. See integrations.
Yes, with a 3-day free trial. Opening the account and inviting the team takes about 15 minutes. Start a free trial.
Live AI coaching during calls is not included. The power dialer is $50 a month per team, and an AI receptionist is $32 a month per agent, billed yearly. See pricing.
The information about 8x8 on this page comes from 8x8's public website, pricing pages and terms, and from public reviews, as checked on September 30, 2026. Prices and features may have changed since. 8x8 is a trademark of its owner. Allo is not affiliated with 8x8.
