AI on every call, in the seat price, unlike CloudTalk
CloudTalk sells call transcripts and AI summaries as an add-on, $9 a user a month billed annually, on every plan. Allo puts AI on every call from seat one, recording, transcription and AI summaries, drafts the follow-up and syncs your CRM natively, from $32 per user billed annually or $45 month to month.
AI on every call, includedNative CRM syncCancel anytimeAllo vs CloudTalk
CloudTalk is solid call-center software, but its AI transcripts and summaries are a paid add-on on every plan. Allo includes AI on every call in the seat price and syncs your CRM natively.
Feature by feature
Entry plan against entry plan, both billed annually. On CloudTalk the AI is a $9 add-on; on Allo it is in the seat.
CloudTalk
Call-center software
CloudTalk's AI is an add-on on every plan
No CloudTalk plan includes transcripts or AI summaries, so to match Allo you add them:
- AI Conversation Intelligence $9 per user a month billed annually, on top of any plan
- AI Voice Agents from $99 a month for 200 minutes
- Power dialer included on Expert ($49), a $15 per user add-on below it
Lite at $19 plus the $9 AI add-on is $28 per user billed annually, before a power dialer. Allo is $32 per user billed annually with AI on every call from seat one, and the AI receptionist and the power dialer are add-ons.
See team analytics in Allo
Why teams pick Allo
CloudTalk sells the AI as an add-on. Allo runs AI on every call, from seat one.
AI on every call, from seat oneRecording, transcription and AI summaries run on every call the moment you sign up, with no add-on to buy. On CloudTalk they are a $9 per user add-on, billed annually.
Ringing
Drafts the follow-up, updates the CRMThe moment you hang up, Allo writes the follow-up email or SMS and syncs the call to HubSpot, Salesforce or Attio natively. You review, then send.
Send
A full phone system, one flat priceIVR, intelligent routing, business hours, texting and a mobile app for everyone, all in the seat from $32 per user billed annually, with no tiers to climb. The power dialer is an add-on at $50 a month for the whole team.
Maya RiveraDirect line RingingCloudTalk and Allo
CloudTalk offers AI call transcripts and summaries through its AI Conversation Intelligence add-on, $9 per user a month billed annually, on every plan. Its AI Voice Agents start at $99 a month. Allo includes AI on every call, recording, transcription and AI summaries, from seat one, at $32 per user billed annually or $45 month to month.
Yes. Allo offers local numbers in 50+ countries and works across both North America and Europe, so you can run one phone system for teams and clients on either side of the Atlantic.
Yes, natively. Allo syncs calls, recordings, transcripts and AI summaries into HubSpot, Salesforce and Attio, so every conversation lands on the right record without manual logging.
Yes. Porting is human-handled and usually done in days, and our team helps you migrate for free. You keep the numbers your clients already dial.
Yes, if you want it. Allo is $45 per user month to month, with a one-seat minimum, and you can cancel anytime. Billed annually, the same seat is $32 per user.
Yes. You can start a 7-day free trial with your own number, with a card that is only charged on day 7, or book a demo and we'll walk you through how Allo handles your calls end to end.