AI receptionist for dentists
The front desk is checking a patient out when the phone rings. It answers, triages the toothache and makes sure the same-day slot goes to the patient in pain.
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A cracked tooth and a lot of pain. Listen to how it triages the call.
The calls a dental office misses at the front desk
An AI receptionist for a dental office answers every call to the practice, triages urgent cases (pain, swelling, a broken tooth, a knocked-out tooth) for the front desk, books new-patient exams and hygiene visits into your calendar, answers fee and insurance questions only from the list you give it, and never gives clinical advice. With Allo it costs one $32 seat a month, and a HIPAA BAA is available.
Dental emergencies
Pain, swelling, a broken or knocked-out tooth: it flags the call as urgent and gets it to the front desk so the same-day slot goes to the right patient.
New patients
A first-time caller asking if you take their plan and what an exam costs gets an answer from your list, and a booked exam.
Recalls and reschedules
Moving a crown fitting or booking the six-month cleaning: done from the calendar, and the freed slot goes back on the schedule.
What to tell your AI receptionist, for a dental office
Most of what a dental front desk says on the phone can be written in ten lines. Here is a starting point.
- Answers
- Every call, 24/7, or only the ones your team misses
- Books into
- Google Calendar, Outlook, Cal.com or Calendly
- Hands off to
- The front desk for emergencies, the office manager for billing
- After each call
- Recording, transcript and summary in Allo
- Costs
- One Business seat, $32/mo billed yearly, no per-minute fees
Bella
AI receptionist · Bright Smile Dental
Answering calls 24/7
Greeting
- Bright Smile Dental, how can I help?
What it knows
- New-patient exam with X-rays and cleaning: $195, or covered by most PPO plans.
- We're in network with Delta Dental PPO, Cigna and MetLife. We don't take HMO plans.
- Hours: Monday to Thursday 8 to 5, Friday 8 to 1.
Books when
- A new patient: book a 60-minute new-patient exam.
- A hygiene or recall visit: book with the hygienist, 45 minutes.
Hands off when
- Pain, swelling, bleeding or a broken or knocked-out tooth: mark it urgent and transfer to the front desk.
- A bill or an insurance claim: transfer to the office manager.
Never
- Never give clinical advice or say what a treatment will cost. The dentist decides after the exam.
- Never confirm someone's insurance coverage. Say the office will verify it.
- Facial swelling with fever or trouble breathing: tell them to go to the ER.
Four more real calls, for dentists
Real recordings with a fictional business: answering from its instructions, booking, recognising a caller and handing off to a person.
Marlow Family Dental
A question answered from what the business told it, nothing invented.
What else it does for a dental office
Around the receptionist, the AI features a dental front desk uses every day.
Books exams and cleaningsThe right length for each visit, from your calendar.
Learn more
Urgent calls to the deskEmergencies ring the front desk, billing rings the manager.
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A note for every callWho called, why and what was booked, in your inbox.
Learn more
Voicemail to textRead the messages left after hours in seconds.
Learn moreAI receptionist for dentists: questions
Something else? Read how the AI receptionist works or book a demo.
Allo signs a HIPAA Business Associate Agreement (BAA) on the Business and Ultra plans, for $50 a month per workspace. There is no official HIPAA certification for any software, so be wary of anyone who claims one; what matters is the signed BAA. See security and compliance.
No. It does not connect to insurers or to your practice management software. It answers from the list of plans you give it ("we're in network with Delta Dental PPO") and says the office will verify coverage, which is what it should say.
Not directly. It books into Google Calendar, Outlook, Cal.com or Calendly. Many practices let it book new-patient and hygiene requests there, or take the request and let the front desk book it in the practice management system.
The AI receptionist takes one Business seat: $32 a month billed yearly, or $45 month to month. That is the whole bill for it, with no per-minute meter, so a busy week costs the same as a quiet one. Every plan starts with a 3-day free trial. A human answering service typically charges $1,000 or more a month. Compare AI receptionists.
Yes. You can port your number to Allo and keep it, or keep it where it is and forward calls to your Allo line, for example only when nobody picks up or after hours. Callers dial the number they already know.
Minutes. You write its instructions in plain words, point it at your website so it learns your services and hours, connect your calendar and choose who it hands calls to. You can also set it up from Claude or ChatGPT with the Allo MCP, just by asking.
An AI receptionist for other trades
Same receptionist, other instructions. Each page shows what that trade tells it, and plays its calls.
For chiropractors
New-patient visits booked, insurance questions answered from your list.
AI receptionist for chiropractors
For med spas
Consultations booked, treatment prices answered, medical questions sent to a provider.
AI receptionist for med spas
For veterinary clinics
Vaccines and checkups booked, emergencies sent to the right place.
AI receptionist for veterinary clinics
The whole phone system for medical practices
Lines for every chair and location, routing and HIPAA options, beyond the receptionist.
See the industry pageAll trades·How the AI receptionist works·Compare AI receptionists
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