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Legal
Smarter legal intake that never sleeps
Stop letting potential clients reach voicemail. Allo answers every call, qualifies new cases, and books consultations automatically, day or night.
1,160+ reviews
How does it work?
Train the AI
Upload your firm's website, intake forms, and case documents. The AI learns your practice areas, fees, and qualification criteria in minutes.
Customize your receptionist
Set business hours, choose a professional tone, write your greeting, and define the exact questions to ask each new caller.
Allo handles intakes
Allo answers every call, qualifies leads, books consultations, and syncs every recording and transcript to your CRM automatically.
How Allo compares with traditional answering services
Compare
AI answering service
Traditional services
Cost
What you pay each month, all-in.
$45 / month with Allo
Flat rate. Unlimited calls answered.
Depends on your call volume
Typical $1.50–$3.00 per call, plus monthly minimums.
Setup
Time to a working line.
Upload your docs, port your number, done.
Briefing, scripting and agent training cycles.
Expertise
Knowledge of your business.
Trained on your documents
Reads your menus, FAQs, policies and pricing on demand.
Doesn't know your job
Reads from a short script, escalates anything specific.
Wait time
Pick-up speed for callers.
Picks up instantly
No queue, no IVR maze — answers on the first ring.
Depends on team availability
Hold times spike during peak hours and after-hours rollover.
Languages
Out-of-the-box coverage.
5+ languages
Auto-detects and replies in the caller's language.
English only (usually)
Bilingual agents available at premium pricing.
Call recording
Records and searchable transcripts.
Every call recorded and summarised, searchable in your dashboard.
Most services log a short note; recordings are an add-on.
Flexibility
Speed of changes to scripts & rules.
All changes go live instantly
Edit the prompt, the price list or the routing — applied on the next call.
Tweaks require new agent training
Updates queue behind the provider's release schedule.
Additional features
Beyond just answering the phone.
Full-fledged phone system
Shared inbox, SMS, voicemail, CRM sync, team routing — all included.
Only handles calls
SMS, voicemail and integrations sold separately, if at all.
What makes Allo different
Built for legal intake, not generic call answering
Traditional answering services follow a script. Allo learns your practice.
Train the AI on your firm's website, intake forms, and case documents. It knows the difference between a personal injury inquiry and an estate planning question. It qualifies callers, books consultations, and flags urgent matters in real time.
Predictable pricing for a busy practice
Most legal answering services charge per minute or per call. The bill grows with your caseload.
Allo is $32 per user per month, paid yearly, with unlimited calls included. No surprise overages when a high-profile case sends inquiries through the roof.
Every call recorded, transcribed, and synced
Every conversation lands in your CRM automatically, with a full recording, transcript, and summary. You see exactly how new clients are being handled, even when you're in court.
Spot questions that need better answers and refine the AI's behavior with a simple prompt. Your intake stays consistent across every single call.
They've chosen Allo
We know lawyers don't have time to chase missed calls between court dates and client meetings. We built Allo so every new inquiry gets the attention it deserves, even when you can't pick up.
Frequently
Asked Questions
How much does a legal answering service cost?
Costs vary widely. Traditional services charge per minute or per call, often $1-2 per minute, which adds up quickly for busy firms. Allo offers unlimited calls at $32 per user per month on the Business plan, so your bill stays the same whether you handle 50 or 500 inquiries.
What is the best legal answering service?
The best service depends on your firm's volume, intake process, and budget. Look for one that integrates with your CRM, handles after-hours calls, and adapts to your practice areas. Allo trains on your firm's own documents and runs intakes 24/7 with predictable flat-rate pricing.
What are the main differences between a traditional answering and an AI answering service?
Traditional services rely on human operators following a fixed script and charge by the minute. AI answering services like Allo work 24/7 without overages, qualify leads automatically, and sync every call to your CRM. They also handle high call volumes without putting clients on hold.