Every call and text logged on the right Close lead
Allo connects your phone to Close, so every call lands as a native Call activity on the matching lead with its AI summary and tags, and every text lands next to it as an SMS.
Or talk it through with our team
Allo
1You hang up in AlloThe AI writes the summary while you say goodbye.
Close2It's a Call activity on the leadSame summary in the note, with the tags and a link to the call. Nobody types it.
Call from inside
Close
Add the Allo Chrome extension and every phone number in Close gets an Allo icon. One click calls from your Allo line, and the call is logged on the lead like the rest.
The extension puts an Allo icon next to every number in Close. Click it, then Call, and the call starts in your Allo app.
Phone(555) 010-0142On a lead or contact list, the extension finds every number and adds them to your Power Dialer queue. The Power Dialer is an add-on.
What syncs
with Close
Everything that happens on the phone, on the matching Close lead, automatically.
From Close
ContactsFrom Close into Allo
LeadsInto Allo as companies
Contacts and leads sync incrementally, roughly every 5 minutes. Calls and texts are logged on the matching lead. Opportunities are not synced.
Auto-logged
New contactsFor unknown callers, if you turn it on
CallsLogged as native Call activities
AI summariesIn the call's note
TagsIn the call's note
OwnerThe rep's Close user, matched by email
Texts (SMS)Logged as native SMS activities
Logging by hand
vs logging with Allo
Logging calls by hand
Typing a note after each call, or forgetting to- Texts with prospects stuck on somebody's personal phone
- Outcomes and durations nobody fills in
- Managers with no view of what was said
With Allo
Every call on the lead's timeline the second you hang up- Every text logged on the same lead
- Outcome, duration, summary and tags on the Call activity
- The whole team sees the whole conversation
Allo is an AI phone system,
not just an integration
The Close sync is one part. Allo is the phone your team calls, texts and gets coached from every day.
See all features
AI receptionistAllo answers when you can't, qualifies the caller and books the meeting, 24/7, so no lead slips away.
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Call recording and AI summariesEvery call is recorded, transcribed and summarized, so the key points and next steps are captured without taking notes.
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Run Allo from your AI assistantConnect Allo to Claude, ChatGPT and more through the Allo MCP, and pull call data or trigger actions just by asking.
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Business texting built inText customers from your Allo number and keep calls and messages together in one place.
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Power dialerCall through a list back to back with no manual dialing, so your reps spend their time talking, not clicking.
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Call analyticsSee call volume, outcomes and team activity at a glance, and coach from real conversations.
Explore this featureClose integration FAQ
An Allo agent picks up and puts you through to sales or support. It is the fastest demo on this page.
888-298-ALLOIn Allo, go to Settings then Integrations, find Close and click Connect. Sign in to Close, choose the organization to connect and click Allow. There is no API key to copy. Only admins and managers of an Allo workspace can connect an integration.
The Close integration is included from the Business plan up. CRM integrations aren't part of Solo.
Each call becomes a native Call activity on the matching lead and contact, with the direction, the outcome, the duration of answered calls and a note holding the call title, the Allo line, the tags, the AI summary and a link to listen to the call in Allo. It is dated to when the call happened. Each text becomes an SMS activity with the message, logged only: Close never sends it and uses no Close credit.
Answered calls show as Answered, missed calls and voicemails as No Answer, and failed or blocked calls as Error. If you later correct a call's summary, tags or result in Allo, Allo updates the note on the Close activity.
Contacts and leads come from Close into Allo. Calls and texts go the other way, onto the matching lead. Allo only creates contacts in Close when you turn on "Create lead for unknown calls", each on its own new lead, and it never overwrites a name, title, email or phone number already set there.
No. The integration works on contacts and leads: they come into Allo, and calls and texts are logged on them. Opportunities stay in Close as they are.
The activity is assigned to the Close user whose email matches the Allo user who took or made the call, so each rep's calls show up under their own name. If no email matches, it goes to the user who connected the integration.
Yes, with the Allo Chrome extension, available on every plan. It puts an Allo icon next to every phone number in Close: click it, then Call, and the call starts in your Allo app and is logged on the lead like the rest. On a list, Import to Power Dialer adds every number on the page to your queue; the Power Dialer is an add-on.
Each call in the Allo web app has an integration indicator that shows its sync state. The usual reasons are a caller who isn't a Close contact yet (turn on "Create lead for unknown calls"), a contact saved as a favorite in Allo, or Allo's access revoked in Close. When several contacts share a number, Allo logs the call on the first matching contact.