Every call logged on the right monday.com item

Pick the board your contacts live on, map its columns once, and Allo does the rest. Every call updates the matching item with the AI summary, the transcript and the recording, and every text lands there too.

Or talk it through with our team
Allo
Maya Cole(555) 010-0142
You called
0:00 / 6:121x
Call summaryview more
One phone system for 12 reps

12 reps, all calling from their own cell today. No call ever reaches the CRM today. Current contract ends March 31. Wants recordings to coach new reps. Maya decides, with sign-off from the sales manager. Send the quote by Friday. Book a demo with the sales manager next week. Check which numbers they want to keep.

Logged in monday.com

1You hang up in AlloThe AI writes the summary while you say goodbye.

monday.com
mondaySearch
Leads
Main tableKanban
Active leads
ItemStatusPhone
Maya ColeWorking on it(555) 010-0142
Daniel ParkDone(555) 010-0175
Jasmine YuStuck(555) 010-0118
Aaron HillDone(555) 010-0163
Ray Mercer(555) 010-0190
Maya Cole
UpdatesFilesActivity Log
Write an update...
Jordan LeeAllo2m
Outbound call · 6:12
Key points
  • 12 reps, all calling from their own cell today
  • No call ever reaches the CRM today
  • Current contract ends March 31
  • Wants recordings to coach new reps
  • Maya decides, with sign-off from the sales manager
Next steps
  • Send the quote by Friday
  • Book a demo with the sales manager next week
  • Check which numbers they want to keep
Read more
RecordingTranscript

2It's an update on the monday.com itemSame summary, with the transcript and the recording. Nobody types it.

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Call from inside
monday.com

Allo also works from your boards. Click a number to call it in the Allo app, or let the Allo Chrome extension call and fill your Power Dialer from any monday.com page.

  • The call opens straight in the Allo app, on your Allo line. You just need the app installed.

    UpdatesFilesActivity Log
    Maya Cole
    Office Manager at Brightside Café
    Phone
    (555) 010-0142
    Company
    Brightside Café
    Status
    Working on it
    Call with Maya ColeOct 2
    Text with Maya ColeSep 30
    Update by Jordan LeeSep 28
    Phone
    (555) 010-0142
    Maya Cole
    Calling with Allo · 00:04
    Logged in monday.com

  • With the Allo Chrome extension, an Allo icon sits next to every number in monday.com. Click it, then Call. Available on every Allo plan.

  • On a board, the extension finds the numbers and adds them to your Power Dialer queue. The Power Dialer is an add-on.

What syncs
with monday.com

Contacts come from the board you pick. Everything that happens on the phone goes back onto the matching item.

From monday.com

  • Board contactsFrom the columns you map

Contacts flow one way, from monday.com into Allo, and sync incrementally about every 10 minutes. Calls and texts update the matching item once they end.

Auto-logged

  • CallsLogged on the matching item
  • AI summariesKey points and next steps
  • TranscriptsThe full conversation
  • RecordingsLinked on the item
  • Texts (SMS)With a link to the conversation

Updating the board by hand
vs with Allo

Updating the board by hand

  • Typing what was said into an item, or forgetting to
  • A board that's only as current as the last person who updated it
  • Recordings somewhere nobody on the board can reach
  • Managers reading status columns instead of conversations

With Allo

  • Every call and text on the item, without anyone typing
  • A board that updates itself while your team is on the phone
  • Summary, transcript and recording on the item
  • Managers see the conversation behind the status

Allo is an AI phone system,
not just an integration

The monday.com sync is one part. Allo is the phone your team calls, texts and gets coached from every day.

See all features
AI receptionist

Allo answers when you can't, qualifies the caller and books the meeting, 24/7, so no lead slips away.

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Call recording and AI summaries

Every call is recorded, transcribed and summarized, so the key points and next steps are captured without taking notes.

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Run Allo from your AI assistant

Connect Allo to Claude, ChatGPT and more through the Allo MCP, and pull call data or trigger actions just by asking.

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Business texting built in

Text customers from your Allo number and keep calls and messages together in one place.

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Power dialer

Call through a list back to back with no manual dialing, so your reps spend their time talking, not clicking.

Explore this feature
Call analytics

See call volume, outcomes and team activity at a glance, and coach from real conversations.

Explore this feature

monday.com integration FAQ

An Allo agent picks up and puts you through to sales or support. It is the fastest demo on this page.

888-298-ALLO

In Allo, go to Settings then Integrations and click Connect on monday.com. Allo opens monday.com so you can install the Allo app in your workspace, then you come back, authorize, pick the board you want to sync and map its columns. Only admins and managers of an Allo workspace can connect an integration.

The monday.com integration is included from the Business plan up. CRM integrations aren't part of Solo.

Name and phone number are required, because they're what a call is matched on. Last name, email, company and job title are optional, and worth mapping if you have them.

Contacts go one way, from monday.com into Allo. Contacts you create in Allo are not pushed to your board. Everything that happens on the phone goes the other way: calls, texts, AI summaries, transcripts and recordings all land on the matching item.

Yes. Texts update the matching item on your board with the message and a link to the conversation, so a thread that started as a call and continued over text stays in one place.

The first sync can take up to 15 minutes on a large board, then contacts sync incrementally every 10 minutes. Allo only pulls items that carry a phone number, since an item with no number is nobody you can call.

Yes. Click any phone number on a board and the call opens in the Allo app; you'll need the app installed on that device. With the Allo Chrome extension, on every Allo plan, you can also call any number on a monday.com page from your browser, or send a whole board to the Power Dialer (an add-on).

By default Allo only syncs calls to contacts that already exist on your board. To have unknown callers created, turn on Create lead for unknown calls in the integration settings. Calls with a contact you marked as a favorite aren't synced either. Every call in the Allo web app shows its sync status, so you can see what happened and retry.