Every call on the right monday.com item
Pick the board your contacts live on, map its columns once, and Allo does the rest. Every call and every text updates the matching item with the AI summary, the transcript and the recording.
monday.comNative integrationCalls and texts loggedLive in minutesTrusted by 6,000+ businesses
Your board, kept current by every conversation
Allo reads the board you choose into the dialer and writes every conversation back onto the item it belongs to, so your board is current without anyone maintaining it.
Your board becomes your dialerChoose a board and map its columns to Allo's contact fields. Name and phone number are all it takes; email, company and job title come across too if you have them.
Contact
Synced from monday.com
Marta RuizOps lead, Northwind
Calls and texts update the itemAfter every call Allo updates the matching item with the AI summary, the full transcript and a link to the recording. Texts land on the item too.
Logged
AI summarymonday.com
Follow-ups drafted for youAllo drafts the follow-up email or text from what was actually said, so the next step is ready the moment you hang up.
SendWhat syncs with monday.com
Contacts come from the board you pick. Everything that happens on the phone goes back onto the matching item.
monday.comBoard contactsFrom the columns you mapAuto-logged
CallsLogged on the matching itemAuto-loggedAI summariesKey points and next stepsAuto-logged
TranscriptsThe full conversationAuto-logged
RecordingsLinked on the itemAuto-logged
Texts (SMS)With a link to the conversationAuto-loggedContacts flow one way, from monday.com into Allo, and sync incrementally about every 10 minutes. Calls and texts update the item as soon as they finish.
Updating the board by hand vs with Allo
Updating the board by hand
Typing what was said into an item, or forgetting to- A board that's only as current as the last person who updated it
- Recordings somewhere nobody on the board can reach
- Managers reading status columns instead of conversations
With Allo
Every call and text on the item the second it ends- A board that updates itself while your team is on the phone
- Summary, transcript and recording on the item
- Managers see the conversation behind the status
Allo is an AI phone system, not just an integration
The monday.com sync is one part. Allo is the phone your team calls, texts and gets coached from every day.
AI receptionistAllo answers when you can't, qualifies the caller and books the meeting, 24/7, so no lead slips away.
Explore this feature
Call recording and AI summariesEvery call is recorded, transcribed and summarized, so the key points and next steps are captured without taking notes.
Explore this feature
Run Allo from your AI assistantConnect Allo to Claude, ChatGPT and more through the Allo MCP, and pull call data or trigger actions just by asking.
Explore this featureBusiness texting built inText customers from your Allo number and keep calls and messages together in one place.
Explore this feature
Power dialerCall through a list back to back with no manual dialing, so your reps spend their time talking, not clicking.
Explore this feature
+12%
Call analyticsSee call volume, outcomes and team activity at a glance, and coach from real conversations.
Explore this featuremonday.com integration FAQ
In Allo, go to Settings then Integrations and click Connect on monday.com. Allo opens monday.com so you can install the Allo app in your workspace, then you come back, authorize, pick the board you want to sync and map its columns. Only admins and managers of an Allo workspace can connect an integration.
Name and phone number are required, because they're what a call is matched on. Last name, email, company and job title are optional, and worth mapping if you have them, since they show up on screen while the phone is ringing.
Contacts go one way, from monday.com into Allo. Contacts you create in Allo are not pushed to your board. Everything that happens on the phone goes the other way: calls, texts, AI summaries, transcripts and recordings all land on the matching item.
Yes. Texts update the matching item on your board with the message and a link to the conversation, so a thread that started as a call and continued over text stays in one place.
The first sync can take up to 15 minutes on a large board, then contacts sync incrementally every 10 minutes. Allo only pulls items that carry a phone number, since an item with no number is nobody you can call.
Yes. Click any phone number on a board and the call opens in the Allo app, with the contact already matched. You'll need the Allo app installed on that device.