Every call logged on the right Pipeline CRM person
Allo pulls your people, companies and deals out of Pipeline CRM and into the dialer, then logs every call back as an activity with its AI summary, transcript and recording. Texts are logged there too.
Or talk it through with our team
Allo
1You hang up in AlloThe AI writes the summary while you say goodbye.
Pipeline CRM2It's an activity on the Pipeline CRM personSame summary, with the transcript and the recording. Nobody types it.
Call from inside
Pipeline CRM
Allo also works from Pipeline CRM. Click a number to call it in the Allo app, or let the Allo Chrome extension call and fill your Power Dialer from any Pipeline CRM page.
The call opens straight in the Allo app, on your Allo line. You just need the app installed.
Phone(555) 010-0142
Maya ColeCalling with Allo · 00:04
Logged in Pipeline CRMWith the Allo Chrome extension, an Allo icon sits next to every number in Pipeline CRM. Click it, then Call. Available on every Allo plan.
On a list of people, the extension finds the numbers and adds them to your Power Dialer queue. The Power Dialer is an add-on.
What syncs
with Pipeline CRM
Your records come into Allo. Everything that happens on the phone goes back as an activity.
From Pipeline CRM
PeopleReady to call from Allo
CompaniesRead into Allo as companies
DealsSo you know what a call is about
Records flow one way, from Pipeline CRM into Allo, and sync incrementally about every 10 minutes. Calls and texts are logged on the matching person once they end.
Auto-logged
CallsLogged as an activity
AI summariesKey points and next steps
TranscriptsThe full conversation
RecordingsLinked on the activity
Texts (SMS)One activity per contact per day, on the person and their company
Logging by hand
vs logging with Allo
Logging calls by hand
Typing an activity after every call, or forgetting to- Deals out of date by the end of the day
- Details lost between the call and the CRM
- Managers with no real view of what was said
With Allo
Every call logged as an activity, without anyone typing- Pipeline current while your team is still on the phone
- Summary, transcript and recording on the person
- Managers see every conversation, no chasing
Allo is an AI phone system,
not just an integration
The Pipeline CRM sync is one part. Allo is the phone your team calls, texts and gets coached from every day.
See all features
AI receptionistAllo answers when you can't, qualifies the caller and books the meeting, 24/7, so no lead slips away.
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Call recording and AI summariesEvery call is recorded, transcribed and summarized, so the key points and next steps are captured without taking notes.
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Run Allo from your AI assistantConnect Allo to Claude, ChatGPT and more through the Allo MCP, and pull call data or trigger actions just by asking.
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Business texting built inText customers from your Allo number and keep calls and messages together in one place.
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Power dialerCall through a list back to back with no manual dialing, so your reps spend their time talking, not clicking.
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Call analyticsSee call volume, outcomes and team activity at a glance, and coach from real conversations.
Explore this featurePipeline CRM integration FAQ
An Allo agent picks up and puts you through to sales or support. It is the fastest demo on this page.
888-298-ALLOWith an API key. In Pipeline CRM, go to Settings then API and view your API keys, and copy one. In Allo, go to Settings then Integrations, find Pipeline CRM, click Connect and paste the key. Only admins and managers of an Allo workspace can connect an integration.
The Pipeline CRM integration is included from the Business plan up. CRM integrations aren't part of Solo.
People, companies and deals. That's what makes an incoming call useful before you pick up: the caller's name, the company they're from and the deal they're on are already on screen.
Records go one way, from Pipeline CRM into Allo. People you create in Allo are not pushed back. Calls go the other way: Allo logs the activity, the AI summary, the transcript and the recording link on the matching person.
Yes. Allo logs texts as an activity on the matching person and their company, one activity per contact per day: every message sent or received that day is added to the same activity, so the conversation stays in one place. It uses your Text Message or SMS note category if your account has one.
The first sync can take up to 15 minutes on a large database, then records sync incrementally every 10 minutes. Allo only pulls people who have a phone number, since a record with no number is nobody you can call.
Yes. Click any phone number in Pipeline CRM and the call opens in the Allo app; you'll need the app installed on that device. With the Allo Chrome extension, on every Allo plan, you can also call any number on a Pipeline CRM page from your browser, or send a list of people to the Power Dialer (an add-on).
By default Allo only logs calls on people who already exist in Pipeline CRM. To have unknown callers created, turn on Create lead for unknown calls in the integration settings. Calls with a contact you marked as a favorite aren't synced either. Every call in the Allo web app shows its sync status, so you can see what happened and retry.