Triple Session

Every Allo call scored and coached in Triple Session

Allo records and transcribes every call your team makes. Send it to Triple Session and each one is reviewed against your playbook, so coaching comes from real conversations instead of the handful anyone had time to listen to.

Triple SessionTriple SessionConnect through Zapier or a webhookNo developer neededEvery call, not a sample

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Le Wagon
Keepcool
Morning
Wesype
Storen
Progression
Bond
Atout Prêt
Weqeep
Le Wagon
Keepcool
Morning
Wesype
Storen
Progression
Bond
Atout Prêt
Weqeep

From the call to the coaching

Triple Session reviews calls against your playbook and turns the gaps into drills for the rep. It can only do that on calls it receives, and Allo has all of them.

Allo records and transcribes

Every call is recorded, transcribed and summarised the moment it ends, so there is a clean transcript and a recording to review rather than a memory.

Recorded
AI summary
Triple SessionTriple Session
A webhook sends it for review

Allo fires a call completed event. Zapier passes the recording and transcript to Triple Session's Review Meeting webhook with the rep's email, and the review starts on its own.

Zap ran
Call completed
Triple SessionReview meeting
Follow-ups drafted for you

Allo drafts the follow-up email or text from what was actually said, so the next step is ready the moment you hang up.

Email draft ready
To
Send

What you can send to Triple Session

Allo fires an event the moment a call ends. Your Zap maps it onto the fields Triple Session's webhook expects.

AlloTriple SessionTriple Session
Call recordingsSent as recording_urlVia Zapier
TranscriptsSent as transcript_bodyVia Zapier
The rep's emailRoutes the review to the right personVia Zapier
Date and durationContext for the reviewVia Zapier
Custom metadataTags, outcome, whatever you route onVia Zapier

This route runs through Zapier or Triple Session's own automations webhook rather than a built-in connector, so you decide which calls get reviewed.

Coaching from a sample vs coaching from every call

Coaching from a sample

  • A manager listening to the few calls they had time for
  • Feedback a week after the conversation happened
  • Nobody sure whether the advice changed anything
  • New reps learning from whoever sits nearest

With Allo

  • Every call recorded and transcribed, ready to review
  • The review starting the moment the call ends
  • Coaching tied to what was actually said on the line
  • The same standard applied to the whole team

Triple Session integration FAQ

Not yet. Triple Session connects natively to some phone systems, and Allo isn't one of them today. What it does publish is a webhook built for exactly this case, for reviewing meetings from platforms it doesn't support natively, so you can send Allo calls in right now. If you'd like a native connector, tell our team, we prioritise by demand.

In Triple Session, go to Settings, then Integrations, then Connect, and create an automation with the Webhook Received trigger and the Review Meeting action. Copy the webhook URL, the automation ID and the API key. In Zapier, trigger on Allo's call completed event and post to that webhook.

The rep's email, which has to match a Triple Session user, plus at least one of the transcript or a link to the recording. Sending a meeting ID as well is worth it, because it's what stops the same call being reviewed twice.

Transcripts as .txt, .vtt or .srt, with .vtt giving the best accuracy, and recordings as .mp3, .mp4 or .wav.

No, if you use Zapier or Make, both are point and click. If you'd rather build it yourself, Allo has webhooks and a public API and Triple Session has its own.

Yes, and most teams should. Filter in Zapier on what matters to you, calls over a certain length, a particular line, or a tag your team added, so coaching time goes to the conversations that deserve it.