Every Allo call scored and coached in Triple Session
Allo records and transcribes every call your team makes. Send it to Triple Session and each one is reviewed against your playbook, so coaching comes from real conversations instead of the handful anyone had time to listen to.
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From the call to the coaching
Triple Session reviews calls against your playbook and turns the gaps into drills for the rep. It can only do that on calls it receives, and Allo has all of them.
Every call is recorded, transcribed and summarised the moment it ends, so there is a clean transcript and a recording to review rather than a memory.
Allo fires a call completed event. Zapier passes the recording and transcript to Triple Session's Review Meeting webhook with the rep's email, and the review starts on its own.
Allo drafts the follow-up email or text from what was actually said, so the next step is ready the moment you hang up.
What you can send to Triple Session
Allo fires an event the moment a call ends. Your Zap maps it onto the fields Triple Session's webhook expects.
This route runs through Zapier or Triple Session's own automations webhook rather than a built-in connector, so you decide which calls get reviewed.
Coaching from a sample vs coaching from every call
Coaching from a sample
A manager listening to the few calls they had time for
Feedback a week after the conversation happened
Nobody sure whether the advice changed anything
New reps learning from whoever sits nearest
With Allo
Every call recorded and transcribed, ready to review
The review starting the moment the call ends
Coaching tied to what was actually said on the line
The same standard applied to the whole team
Allo is an AI phone system, not just an integration
The Triple Session sync is one part. Allo is the phone your team calls, texts and gets coached from every day.
Allo answers when you can't, qualifies the caller and books the meeting, 24/7, so no lead slips away.
Explore this featureEvery call is recorded, transcribed and summarized, so the key points and next steps are captured without taking notes.
Explore this featureConnect Allo to Claude, ChatGPT and more through the Allo MCP, and pull call data or trigger actions just by asking.
Explore this featureText customers from your Allo number and keep calls and messages together in one place.
Explore this featureCall through a list back to back with no manual dialing, so your reps spend their time talking, not clicking.
Explore this featureSee call volume, outcomes and team activity at a glance, and coach from real conversations.
Explore this featureTriple Session integration FAQ
Not yet. Triple Session connects natively to some phone systems, and Allo isn't one of them today. What it does publish is a webhook built for exactly this case, for reviewing meetings from platforms it doesn't support natively, so you can send Allo calls in right now. If you'd like a native connector, tell our team, we prioritise by demand.
In Triple Session, go to Settings, then Integrations, then Connect, and create an automation with the Webhook Received trigger and the Review Meeting action. Copy the webhook URL, the automation ID and the API key. In Zapier, trigger on Allo's call completed event and post to that webhook.
The rep's email, which has to match a Triple Session user, plus at least one of the transcript or a link to the recording. Sending a meeting ID as well is worth it, because it's what stops the same call being reviewed twice.
Transcripts as .txt, .vtt or .srt, with .vtt giving the best accuracy, and recordings as .mp3, .mp4 or .wav.
No, if you use Zapier or Make, both are point and click. If you'd rather build it yourself, Allo has webhooks and a public API and Triple Session has its own.
Yes, and most teams should. Filter in Zapier on what matters to you, calls over a certain length, a particular line, or a tag your team added, so coaching time goes to the conversations that deserve it.
