Zoho CRM Integration: Sync Your Calls and Close Deals Faster

Keep your CRM up to date by syncing calls and recordings from Allo into your Zoho CRM records automatically. Every conversation lands on the right contact, with the full call summary and recording attached, so your team has the context to close faster.

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How it works?

Every time you have an activity in Allo or update Zoho CRM, everything syncs in real time. No manual logging, no copy-paste, no records going stale.

Importa tus contactos

When you connect Zoho CRM, all your contacts are imported into Allo, so you can find them and call them straight from the app.

Clic para llamar desde Zoho CRM

Click any phone number in Zoho CRM to launch the call directly in the Allo app. Just keep the Allo app installed on your device.

Actualizaciones en tiempo real después de cada llamada

When you finish a call or send a text, Allo updates the customer's record with the activity, including a summary of the call and the recording, automatically.

Allo is a business phone system supercharged with AI. You get an AI receptionist that can answer calls, automatic transcripts and summaries of every conversation, and an assistant that drafts your emails and texts. With our Zoho CRM integration, every call you make and take turns into clean, logged pipeline data, without lifting a finger.

What are the benefits of Allo's integration with Zoho CRM?

  • Get the context right: As the phone rings, you have the matching Zoho CRM contact on hand, so every conversation starts informed.
  • Save time: Calls, summaries, and recordings flow straight into the right Zoho CRM record. No manual data entry, hours saved per rep each week.
  • Keep your data clean: Activity syncs in real time across Allo and Zoho CRM, so follow-ups are accurate and your reporting reflects what actually happened.
  • Close faster: With the summary and recording already on the record, reps can pick up the next step the moment a call ends.

How to connect

  1. Open integrations. Go to web.withallo.com and navigate to Settings > Integrations.
  2. Connect Zoho CRM. Find Zoho CRM in the list and click Connect.
  3. Authorize. You'll be redirected to Zoho CRM. Sign in if needed, then grant Allo all requested permissions.
  4. Done. Once authorized, you're redirected back to Allo. Your integration is now active.

There's more to Allo than just a Zoho CRM integration

  • AI Answering Service: Let Allo's virtual receptionist handle your calls so you can focus on growing your business.
  • Cascade Ringing: Decide who gets the call first and who gets it next, so your team responds fast and no call slips through.
  • Call Recording: Replay any call, review key details, and track important conversations to improve performance.

Demo

Other tools Allo integrates with

Frequently
asked questions

¿Puedo llamar directamente desde Zoho CRM?

Yes. Click any phone number in Zoho CRM to open the call in the Allo app. Just make sure the Allo app is installed on your device.

¿Cómo conecto Allo a Zoho CRM?

Go to Settings > Integrations on web.withallo.com, find Zoho CRM, and click Connect. You'll authorize Allo in Zoho CRM, then you're redirected back and the integration is live.

¿Qué se registra en Zoho CRM después de una llamada?

Each call is pushed to your Zoho CRM call logs (basic call metadata) and to the contact's notes (the full AI call summary and the recording).

¿La integración sincroniza mis contactos?

Yes. When you connect, all your Zoho CRM contacts are imported into Allo so you can call them from the app. Sync is one-way: Zoho CRM to Allo. Contacts created in Allo are not pushed back to Zoho CRM.

¿Necesito habilitar algo en Zoho primero?

Yes. Make sure the Zoho CRM API Access permission is enabled for your profile before connecting, otherwise authorization will fail.

¿Los mensajes de texto también se sincronizan?

Yes. SMS conversations are logged as notes on the matching contact in Zoho CRM.

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