Every call logged on the right Shopify customer
Allo connects your phone to Shopify, so every call, text and voicemail lands on the matching customer, written up by AI. Talk to buyers knowing exactly who's on the line.
ShopifyNative integrationTwo-way customer syncLive in minutesTrusted by 5,000+ teams
Your Shopify customers, one call away
Allo pulls your Shopify customers into the dialer and writes every conversation back onto the right one, so your store's phone stops living in a separate silo.
Customers sync both waysNew customers in Shopify show up in Allo, and anyone you call in Allo is matched or created in Shopify. Numbers and details stay aligned automatically.
Contact
Synced to Shopify
Marta RuizRepeat customer, Northwind
Calls log themselvesEvery call, text and voicemail is logged on the right customer, with the recording, an AI summary and the outcome. Support and win-backs stay on the record.
Logged
AI summaryShopify
Follow-ups drafted for youAllo drafts the follow-up email or text from what was actually said, so the shipping update or win-back offer is ready the moment you hang up.
SendWhat syncs with Shopify
Everything that happens on the phone, on the matching Shopify customer, automatically.
AlloShopifyCustomersMatched or createdTwo-way
CallsInbound and outboundAuto-loggedAI summariesKey points and next stepsAuto-logged
RecordingsAttached to the callAuto-logged
Texts (SMS)Logged next to the callsAuto-logged
VoicemailsTranscribed on the customerAuto-loggedCustomer sync runs continuously. Calls, texts and summaries log the moment they finish.
Handling calls by hand vs with Allo
A store phone off on its own
Answering without knowing who's calling- Support notes kept in a separate inbox
- Details lost between the call and Shopify
- No record of what you promised a customer
With Allo
The matching customer up before you answer- Every call logged on the customer automatically
- Recording, transcript and AI summary on the record
- Follow-up drafted and ready to send
Allo is an AI phone system, not just an integration
The Shopify sync is one part. Allo is the phone your team calls, texts and gets coached from every day.
AI receptionistAllo answers when you can't, qualifies the caller and books the meeting, 24/7, so no lead slips away.
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Call recording and AI summariesEvery call is recorded, transcribed and summarized, so the key points and next steps are captured without taking notes.
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Run Allo from your AI assistantConnect Allo to Claude, ChatGPT and more through the Allo MCP, and pull call data or trigger actions just by asking.
Explore this featureBusiness texting built inText customers from your Allo number and keep calls and messages together in one place.
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Power dialerCall through a list back to back with no manual dialing, so your reps spend their time talking, not clicking.
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+12%
Call analyticsSee call volume, outcomes and team activity at a glance, and coach from real conversations.
Explore this featureShopify integration FAQ
It's a native integration. You connect Shopify from Allo's settings in a couple of clicks, no developer needed. Once connected, customers sync and every call starts logging automatically.
Customers sync both ways, so new or updated records flow between Shopify and Allo. Calls, texts, recordings and AI summaries are written from Allo onto the matching Shopify customer.
The Shopify integration is included on the Allo Business plan. You'll also need a Shopify store you can connect.
Yes. Because customers are synced, an incoming call shows the matching Shopify customer, so you know who's on the line before you answer.
No. Allo matches on phone number and email before it logs anything, so calls land on the existing customer instead of creating duplicates.