4.7/5Top rated on G2

A cloud PBX with AI built in

A hosted PBX on our own voice network, set up in the app in minutes. Allo routes every call, answers when nobody can, and writes up each one for you.

Or talk to sales

A client calls a logistics company to move tomorrow's delivery and flag a damaged pallet. Hear the AI reschedule and route the claim.

Trusted by 6,000+ businesses

StreakSpiichJovaTamtamBench EquityScalabilityWesypeweqeepLogbook

What to check before you pick a cloud PBX provider

Most hosted PBX offers look alike on paper. The difference shows up after you sign.

01

Whose network carries the call

Many providers resell someone else's lines. When call quality drops, nobody owns the problem.

02

Who makes the changes

If every new user, menu or opening hour goes through a reseller or a ticket, the PBX moved to the cloud but the waiting didn't.

03

What happens after the call

A PBX that only connects calls leaves the notes, the follow-up and the CRM to your team, one call at a time.

5 reasons to choose Allo as your cloud PBX

What you get from a hosted PBX built by the people who run the network.

1. Clear calls, on our own voice network

A typical hosted PBX

A hosted PBX built on resold lines depends on a carrier it doesn't control, and so does your call quality.

Allo

Allo runs its own VoIP infrastructure, so the provider you call about a problem is the one that can fix it.

A sales rep taking a call on a city bus
status.withallo.com
All systems operational
CallsOperational
TextsOperational
Mobile appOperational
Daniel ParkKestrel HVAC12:48
On Allo's own voice network

2. Your PBX settings, in your hands

A typical hosted PBX

Hours, ring groups and phone menus sit behind an admin portal, a partner or a support ticket.

Allo

Set business hours, ring groups, call routing and your phone menu yourself, in the app. Changes go live when you save.

A team lead writing in a notebook at her desk
Main line
Business hours
Business hours
Mon – Fri9:00 AM – 6:00 PM
Saturday10:00 AM – 2:00 PM
SundayClosed
Saved, live on your main line

3. AI that does the work after each call

A typical hosted PBX

Most hosted PBX systems stop at connecting the call. Notes and CRM updates are still manual.

Allo

After each call, Allo writes the summary, drafts the follow-up and updates your CRM.

Included in every paid Allo seat.

A roofing contractor in his van, reading his phone after a call
Call summary
Roof survey, quote by FridayJordan wants the quote split by site and sent before Friday.
After the call
Summary writtenFollow-up email draftedHubspotRecord updated
Hi Jordan, here is the quote split by site…

4. We port your numbers, with no downtime

A typical hosted PBX

Changing PBX provider means moving your numbers, and a port that goes wrong means calls nobody gets.

Allo

Porting is free, and your current provider keeps ringing until your numbers are live on Allo.

A workshop owner smiling on a call at her workbench
Porting 3 numbers
Request sentApproved by your providerLive on Allo
Your current line keeps ringing until then
JasmineAllo team
Your provider approved the port. Your 3 numbers go live on Allo Thursday, nothing to do on your side.
Perfect, thank you!

5. $32 a seat, price on the page

A typical hosted PBX

Hosted PBX pricing often starts with a quote, a setup fee and features sold separately.

Allo

$32 a user a month on Allo Business, billed yearly, with no seat minimum. Recording, transcripts, AI summaries and CRM sync are in every seat.

Recording, transcripts, AI summaries and CRM sync in every seat.

A manager reading a bill at his desk
Your current bill
Seats
Allo Business
5 seats × $32$160 / mo
AI summariesCRM syncNo seat minimum

Add an AI receptionist to your cloud PBX

It picks up when every line is busy, 24/7. Every card plays a real call.

Try it for free

It transfers to the right person

When the call needs a person, it goes to whoever can act on it, with the history already open.

It books the job

It reads your own calendar, offers the slots that are really free and books the job before the caller hangs up.

It remembers the caller

A number that rang last week does not start over. It picks up with the history in front of it.

It knows your business

You tell it your services, prices and area in plain words. It answers like someone who works there.

Allo vs a typical hosted PBX

What most teams still run their calls on, line by line against Allo.

A typical hosted PBX
Allo, from $32 per user
Choosing a cloud PBX provider
Set up without an installer or reseller
Often through a partner
AI summaries in every seat
Usually an add-on
Price per seat, published
Often on quote
$32 a seat, annual
Uptime published live
Answering every call
AI receptionist that answers 24/7Qualifies, books and hands over
Add-on
Instant text back on a missed call
Phone menu and routing you set up yourself
Installer required
Business line on your own mobile
After the call
Every call recorded and transcribed
Rarely
AI summary and drafted follow-up
Calls and texts synced to your CRM
Cost and setup
Time to go live
Weeks
Minutes
Price
Quote on request
$32/user billed annually, $45 monthly
Hardware
Desk phones
None
Allo is $32 per user per month billed annually, or $45 month to month. The AI receptionist and the power dialer are add-ons. Recording, transcripts, AI summaries and CRM sync are in every seat.

Teams that run their calls on Allo

Real customers, credited by name. Open a card to read the full story.

Bench Equity
It is incredibly useful to have a documented history of phone calls, plus call summaries that are easy to share internally for collaboration.
Dan LeSueurManaging Director, Bench EquityRead their storyDan LeSueur
Scalability
With Allo, everything syncs to Salesforce automatically, so our AE always has the full picture.
Victor AlexandrianCOO, ScalabilityRead their storyVictor Alexandrian
Wesype
Everything I expected from a call recap tool, and the HubSpot integration is excellent.
Guillaume LinetCEO & Co-founder, WesypeRead their storyGuillaume Linet
weqeep
When you're cold calling repair shop owners all day, you need Allo.
Julien DéprezCEO & Co-founder, weqeepRead their storyJulien Déprez
Streak
Previously we weren't even logging SMS, so that alone is a huge upgrade for us. The reps don't have to write up who they called or what was said anymore.
Lowell BieberHead of Sales, StreakRead their storyLowell Bieber

Leaving your old phone system? Allo handles everything

  1. Allo connects to your current system

    • Desk phones and PBX
    • Your carrier's lines
    • Any cloud provider
  2. Allo recreates your routing

    • Ports your numbers
    • Copies your menus and hours
    • Replicates them with AI
  3. Allo can buy out your contract

    • Handles the switch details
    • Ports your numbers for free
    • 6+ seats: we look at your contract

See the whole of Allo in 15 minutes

Questions about cloud PBX phone systems

Something else? Our team answers the phone, obviously.

A cloud PBX, or hosted PBX, is a business phone system where the PBX runs in the provider's data centres instead of a box in your office. Extensions, ring groups, phone menus and voicemail are managed online, and your team calls from a laptop or a mobile. Allo is a cloud PBX with AI built in.

An on-premise PBX is hardware you buy, house and maintain, usually with an installer for every change. A cloud PBX is a subscription: the provider runs the system and updates it, and you manage users, numbers and routing yourself. There is no box to replace when it ages.

Check five things: who runs the voice network behind your calls, whether you can change routing and menus yourself, what the system does after the call (recording, summaries, CRM sync), whether number porting is free and without downtime, and whether the price per seat is published. Allo runs its own voice network, lets you change routing yourself, records and summarizes every call, ports numbers for free and publishes its prices.

On Allo, $32 per user per month billed annually, or $45 month to month, with recording, transcripts, AI summaries and CRM sync in every seat. The AI receptionist is $32 a month per agent and the power dialer $50 a month per team, both add-ons. See pricing.

Yes. Porting is free, and your current provider keeps ringing until the port completes, so there is no downtime. New numbers are available in 80+ countries. Plan the switch with us.

No. Allo runs in the desktop app, the browser and the iOS and Android apps. Use any headset, or the mobile you already carry.

Yes, with a 7-day free trial. Opening the account and inviting the team takes about 15 minutes. Start a free trial.