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The AI-Powered IVR That Understands Your Callers
Forget "press 1, press 2." Allo's AI IVR listens to what your callers say and routes them to the right place — instantly. No scripts. No frustration. Just seamless call handling that works 24/7.
1,160+ reviews
Benefits of an AI IVR System
Understand callers naturally
Traditional IVRs force callers into rigid menus. Allo's AI IVR uses natural language processing to understand what callers actually need — whether they say "I want to make a reservation" or "when are you open?"
Route calls intelligently
AI detects caller intent in real-time and routes to the right department, plays a custom message, takes a voicemail, or redirects the line — all without human intervention.
Never miss another lead
Every call gets handled, even after hours. AI IVR captures caller information, takes intelligent voicemails, and sends you instant summaries so you can follow up fast and never lose a hot lead.
Set up in minutes
Configure your entire call flow with our visual builder. Add categories, define detection keywords, set actions — all without touching code. Drag and drop to reorder priorities. Export to share with your team.
How AI IVR Works
AI understands intent
Natural language processing analyzes what the caller says — no button pressing required.
Instant action
Based on intent, AI either plays a message, takes a voicemail, transfers the call, or redirects to another line.
Learns and improves
Machine learning improves routing accuracy over time based on your call patterns.
AI IVR vs Traditional IVR
Simplify your business calls with Allo
Manage calls, voicemails, and messages—all in one app. Try Allo free for 7 days.
Get even more from Allo
Allo summarizes your calls and updates your CRM automatically so you never have to do data entry again.
Read your voicemails instantly to triage urgent messages five times faster than listening to audio.
See exactly who is calling to distinguish between a qualified lead and a cold number instantly.
Dial leads directly from your CRM with a single click to eliminate manual errors and speed up your workflow.
Route clients to the right person instantly with a simple mobile menu that looks totally professional.
Block 98% of robocalls automatically to keep your line open for customers who actually want to buy.
Frequently
Asked Questions
What is an AI IVR system?
An AI IVR (Interactive Voice Response) system uses artificial intelligence and natural language processing to understand what callers say — instead of forcing them through button menus. It routes calls based on intent, making the experience faster and more natural for your customers.
How is AI IVR different from traditional IVR?
Traditional IVR systems rely on pre-recorded prompts and keypad inputs ("Press 1 for sales"). AI IVR understands natural speech, handles complex queries, learns from interactions, and adapts to your business needs — no rigid scripts required.
How long does it take to set up?
Most businesses set up their AI IVR in under 15 minutes. Our visual configurator lets you create call flows, add categories, and define routing rules without any technical expertise.
Can AI IVR handle after-hours calls?
Yes. AI IVR works 24/7. It can play custom messages, take intelligent voicemails, route urgent calls differently, and send you instant summaries — so you never miss an important lead, even at 2am.
Which languages does AI IVR support?
Allo's AI IVR currently supports English, French, and Spanish, with more languages coming soon. Contact us if you need support for additional languages.
Does AI IVR integrate with my CRM?
Yes. Allo integrates with popular CRMs to automatically log calls, sync contact information, and create follow-up tasks based on AI-detected caller intent.
