When nobody can pick up, Allo texts the caller back instantly from your business number. You write the message, they reply, and your team carries on the conversation.
A customer calls about a repair that failed again and a double charge. Hear the AI book the free visit and hand billing to a person.
Trusted by 6,000+ businesses
A caller who hears a voicemail greeting rarely leaves a message. Most just try the next business.
01Nobody picks up, the voicemail plays, and the lead calls someone else before you see the missed call.
02Calls that land when you're closed get no answer at all, and nobody follows up the next morning.
03A personal phone's auto-reply goes out from a personal number, and the conversation stays on that one phone.
What changes when the text back comes from your business line, not from somebody's phone.
A personal phone's auto-reply
An auto-reply on a personal phone depends on that one phone: its battery, its signal and its settings.
Allo
Allo runs its own VoIP infrastructure, and your business line follows your team on desktop and mobile.
status.withallo.com
Daniel ParkKestrel HVAC12:48A personal phone's auto-reply
On a personal phone, the auto-reply and the hours it covers are whatever each person set up, if they did.
Allo
Write the auto-reply yourself and set your business hours, lunch breaks included, in the app.
Main line
Business hoursA personal phone's auto-reply
A text back starts the conversation. The notes, the follow-up and the CRM are still somebody's afternoon.
Allo
When you talk to that caller, Allo writes the summary, drafts the follow-up and updates your CRM.
Included in every paid Allo seat.
Call summary
Record updatedA personal phone's auto-reply
Customers already have your number. Changing it to get an auto-reply would cost you the calls you want to catch.
Allo
Porting is free, and your current line keeps ringing until your numbers are live on Allo.
Porting 3 numbers
JasmineAllo teamA personal phone's auto-reply
Text-back tools often bill per message, on top of the phone system you already pay for.
Allo
$32 a user a month on Allo Business, billed yearly. In the US and Canada, add a one-time $24 10DLC registration, then no per-message fee for the auto-reply.
Recording, transcripts, AI summaries and CRM sync in every seat.
Your current billEvery card opens the feature it describes.
An automatic text for every missed callThe moment a call goes unanswered, Allo texts the caller back from your business number.
Learn moreA real two-way conversationCallers reply to the text, and your team answers from one shared inbox, on desktop or mobile.
Learn moreBusiness hours you set yourselfSet your hours, lunch breaks included. Off-hours calls still get an instant reply.
Learn more
An AI receptionist when the team is offlineIt answers 24/7, captures the lead and books appointments. An add-on.
Learn more
Voicemails you read, not dial intoEvery voicemail transcribed and summed up, so you know who to text back first.
Learn more
10DLC registration for US textingThe one-time carrier registration that lets your US and Canada numbers send automated texts.
Learn moreAn AI receptionist answers the calls your team can't, 24/7. Every card plays a real call.
Try it for freeWhen the call needs a person, it goes to whoever can act on it, with the history already open.
It reads your own calendar, offers the slots that are really free and books the job before the caller hangs up.
A number that rang last week does not start over. It picks up with the history in front of it.
You tell it your services, prices and area in plain words. It answers like someone who works there.
What most teams still run their calls on, line by line against Allo.
Real customers, credited by name. Open a card to read the full story.
It is incredibly useful to have a documented history of phone calls, plus call summaries that are easy to share internally for collaboration.
With Allo, everything syncs to Salesforce automatically, so our AE always has the full picture.
Everything I expected from a call recap tool, and the HubSpot integration is excellent.
When you're cold calling repair shop owners all day, you need Allo.
Previously we weren't even logging SMS, so that alone is a huge upgrade for us. The reps don't have to write up who they called or what was said anymore.
Desk phones and PBXYour carrier's linesAny cloud providerPorts your numbersCopies your menus and hoursReplicates them with AIHandles the switch detailsPorts your numbers for free6+ seats: we look at your contractSomething else? Our team answers the phone, obviously.
On a personal iPhone or Android phone, it depends on the phone maker and the messaging app: some offer an automatic reply tied to a driving or focus mode, others don't. For a business, Allo does it on your business number: the moment a call goes unanswered, Allo automatically texts the caller back, and their reply lands in your shared inbox. Start a free trial.
In Allo, turn on missed-call text-back, write your message (or keep ours), and set your business hours. From then on, every unanswered call gets your text, sent from your business number. In the US and Canada, you first complete a one-time 10DLC registration ($24), self-serve from your Allo settings.
Messaging apps like iMessage or RCS chat need both phones to support them and to be online. When the other phone can't receive them, for example because it has no data connection or the feature is turned off, the message usually falls back to a plain SMS. SMS works on almost any phone, which is also why a business auto-reply goes out by SMS.
Short, signed, and with a next step. For a missed call: "Hi, it's Maple Street Dental. Sorry we missed your call. How can we help? Reply here and we'll get right back to you." After hours: "Thanks for calling Maple Street Dental. We're closed right now and back at 9am. Reply with what you need and we'll answer first thing."
Automatic texting is on the Business plan, $32 per user per month billed annually or $45 month to month. In the US and Canada, add a one-time $24 10DLC registration; after that the auto-reply itself has no per-message fee. See pricing.
Yes. You pick the auto-reply language per number: English, French or Spanish. Running a Spanish line? The text back goes out in Spanish.
Yes. Set your business hours, lunch breaks included, and Allo sends your reply automatically when you're closed or away. If the whole team is offline, calls can also fall back to voicemail or the AI receptionist (an add-on).
Ringing in cascade
Summary
Synced two-way
