Your business line in a desktop app, a browser tab and your mobile. Allo is the softphone and the phone system behind it, with AI that answers when nobody can and writes up every call.
A customer calls about a repair that failed again and a double charge. Hear the AI book the free visit and hand billing to a person.
Trusted by 6,000+ businesses
A handset on a desk ties your business number to one spot. Your team stopped working from one spot a while ago.
01Calls ring a handset in the office. Away from it, the team misses them or the caller lands in voicemail.
02So people call customers from their own number. When they leave, the conversations and the contacts leave with them.
03No recording, no transcript, no CRM note. What the customer said is only in somebody's memory.
What changes when your business line lives in an app instead of a handset.
Desk phones
A basic softphone app is only as good as the provider behind it, and a handset only works where its cable goes.
Allo
Allo runs its own VoIP infrastructure, so the softphone on your laptop and your mobile rings on the same reliable line.
status.withallo.com
Daniel ParkKestrel HVAC12:48Desk phones
On a desk phone, hours, routing and the phone menu are set by an installer or an IT ticket.
Allo
Set business hours, call routing and your phone menu yourself, in the same app you take calls in.
Main line
Business hoursDesk phones
A softphone that only dials stops at the call. The notes, the follow-up and the CRM are still on you.
Allo
After each call, Allo writes the summary, drafts the follow-up and updates your CRM.
Included in every paid Allo seat.
Call summary
Record updatedDesk phones
Switching to a softphone means moving your numbers, and a port that goes wrong means calls nobody gets.
Allo
Porting is free, and your current line keeps ringing until your numbers are live on Allo.
Porting 3 numbers
JasmineAllo teamDesk phones
Desk phones mean a handset per desk, a maintenance contract and a quote for every new hire.
Allo
$32 a user a month on Allo Business, billed yearly, with no seat minimum. The softphone runs on the laptop and the mobile your team already has.
Recording, transcripts, AI summaries and CRM sync in every seat.
Your current billEvery card opens the feature it describes.
Call from wherever you workDial from the desktop app, the browser or your mobile, or click a number in your CRM.
Learn more
Routing you set up yourselfRing the team at once or in turn, by hours, by caller or by line. Change it in the app.
Learn more
An AI receptionist when nobody can pick upIt answers 24/7, books appointments and puts urgent calls through to a person. An add-on.
Learn moreA summary after every callEach call is recorded, transcribed and summed up by AI, then saved to the contact.
Learn more
Calls and texts on one lineText customers from your business number, on the desktop or the mobile app.
Learn more
Numbers in 80+ countriesLocal numbers for the markets you sell in, in the same softphone as the rest of the team.
Learn moreYour line picks up when nobody can, 24/7. Every card plays a real call.
Try it for freeWhen the call needs a person, it goes to whoever can act on it, with the history already open.
It reads your own calendar, offers the slots that are really free and books the job before the caller hangs up.
A number that rang last week does not start over. It picks up with the history in front of it.
You tell it your services, prices and area in plain words. It answers like someone who works there.
What most teams still run their calls on, line by line against Allo.
Real customers, credited by name. Open a card to read the full story.
It is incredibly useful to have a documented history of phone calls, plus call summaries that are easy to share internally for collaboration.
With Allo, everything syncs to Salesforce automatically, so our AE always has the full picture.
Everything I expected from a call recap tool, and the HubSpot integration is excellent.
When you're cold calling repair shop owners all day, you need Allo.
Previously we weren't even logging SMS, so that alone is a huge upgrade for us. The reps don't have to write up who they called or what was said anymore.
Desk phones and PBXYour carrier's linesAny cloud providerPorts your numbersCopies your menus and hoursReplicates them with AIHandles the switch detailsPorts your numbers for free6+ seats: we look at your contractSomething else? Our team answers the phone, obviously.
A softphone is software that makes and receives phone calls over the internet, on a computer or a mobile, instead of a physical desk phone. You talk through your headset or your phone's microphone, and your business number comes with you. Allo is a softphone and the full phone system behind it: routing, phone menus, texts, recording and AI summaries.
It can be. Out of the box, Teams calls other Teams users. To make and receive regular phone calls, an organisation adds a Teams Phone licence and connects a calling plan or a phone operator. Once that is in place, the Teams app works as a softphone.
Business softphones are usually billed per user per month, with the number and calls included or added on top. Free softphone apps exist, but they still need a provider for the line. Allo costs $32 per user per month billed annually, or $45 month to month, with recording, transcripts, AI summaries and CRM sync in every seat. The AI receptionist ($32 a month per agent) and the power dialer ($50 a month per team) are add-ons. See pricing.
Allo is one: a desktop app, a browser version and iOS and Android apps, all on the same business line. Other common examples are the softphone apps that VoIP providers give their customers, the calling features built into collaboration tools, and free SIP clients that connect to an existing phone system.
No hardware to buy. Any headset works with the desktop app and the browser, and on the go you take calls in the Allo mobile app with the phone you already carry.
Yes. Porting is free, and your current line keeps ringing until the port completes, so there is no downtime. New numbers are available in 80+ countries. Plan the switch with us.
Yes, with a 7-day free trial. Opening the account and inviting the team takes about 15 minutes. Start a free trial.
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