Question 1

What are the three ways to partner with Allo?

Accepted Answer

There are three commercial models behind our partner programs: refer, revenue share and resell. Refer: you send us a customer through your link, we sell, bill and support them, and you earn recurring commission for a year with zero operational work. Revenue share: you sell and onboard the customer and handle first-line support, Allo bills, and you earn a larger share. Resell: you build Allo into your own product through our API, buy seats at wholesale and set your own price. Not sure which fits? Book a call and we'll tell you honestly, including when the answer is none of them.

Question 2

Which partner model is right for me?

Accepted Answer

If you make introductions but don't want to be in the sales or support loop, refer. If you already sell and configure software for small businesses and want to own the customer relationship, take revenue share. If you have your own product and your customers would use a phone system inside it, resell through the API. If you're unsure, we'll tell you honestly which one fits, including when the answer is none of them.

Question 3

Who can become an Allo partner?

Accepted Answer

Agencies, managed service providers, telecom integrators, IT consultancies, CRM and automation consultants, industry associations, SaaS companies and independent advisors who work with small and medium businesses. There's no certification exam and no revenue-history requirement. What matters is that you work with businesses where every call counts, like owner-operated service businesses and call-heavy teams in recruitment, sales and field services.

Question 4

How much does it cost to become an Allo partner?

Accepted Answer

Nothing. There's no joining fee, no annual program fee and no minimum purchase commitment. You sign the Master Partnership Agreement, pick your model and start.

Question 5

In which countries can I sell Allo?

Accepted Answer

The United States and France today. Allo is a licensed telecom operator in France with ARCEP status and runs its own VoIP infrastructure rather than reselling someone else's, which is why call quality and number porting are handled in-house. If your customers are in another market, tell us: our expansion roadmap is partly driven by where partners ask to sell.

Question 6

How do I get started?

Accepted Answer

Pick your model and book a 30-minute call with Caitlyn, our Head of Partnerships. She'll confirm the right fit, walk through the numbers and get you signed, usually in minutes rather than an application queue. Book your partnership call. Prefer email? Write to partners@withallo.com with a line about your business.

Question 7

How much do I earn for referring a customer?

Accepted Answer

20% of the revenue we actually collect from that customer, for 12 months from their first paid conversion. If they pay us $200 a month, you earn $40 a month for a year. There's no cap on how many customers you refer.

Question 8

How is a referral tracked?

Accepted Answer

We give you a unique referral link and promo code. The referral counts when the customer's signup is attributed to your link or code, and the attribution window is 90 days, so if someone clicks your link and signs up within three months, you're credited.

Question 9

Do the customers I refer get a discount?

Accepted Answer

Yes, up to 10% off list price, applied automatically through your promo code. It gives you something concrete to offer rather than just a link.

Question 10

Who owns the customer relationship?

Accepted Answer

We do. Allo handles the sale, billing, onboarding and support. You're not expected to answer product questions, run demos or troubleshoot. That's the whole point of this model.

Question 11

What happens if the customer I referred cancels?

Accepted Answer

If they cancel, downgrade or get a refund within 60 days of converting, we deduct the matching commission from your next payment. After 60 days, what you earned is yours.

Question 12

Can I run paid ads on Allo's brand terms?

Accepted Answer

Not without our written consent. Bidding on our trademarked search terms, cookie-stuffing and undisclosed incentivized signups are all off limits. Content, SEO, your newsletter, your community and your client base are all fair game.

Question 13

How much do I earn as a service partner?

Accepted Answer

30% of collected revenue during the customer's first 12 months, then 10% on their renewal revenue in years two and three. On a customer paying $300 a month, that's $1,080 in year one and $360 a year after that, per customer, stacking as your base grows.

Question 14

What am I responsible for?

Accepted Answer

Selling, onboarding and first-line support. Concretely: represent the product accurately using our materials, get each customer configured and actually using core features within 14 days of signup, answer their day-to-day questions, and escalate real product defects, outages or security issues to us quickly.

Question 15

Who bills the customer?

Accepted Answer

Allo does. We remain the merchant of record and charge the customer directly, while you own the day-to-day relationship. If you want to be the one issuing the invoice, that's the reseller model instead.

Question 16

What happens if a customer churns early?

Accepted Answer

If they cancel or receive a refund in the first 90 days, we deduct the associated year-one commission from your next payment. Commission is only ever payable on revenue we actually collect.

Question 17

Who is this model built for?

Accepted Answer

Agencies, MSPs and integrators who are already the trusted technology person for their clients, already do the setup work, and want recurring revenue attached to it instead of one-off project fees.

Question 18

What is the reseller model?

Accepted Answer

You have your own product, you build a native Allo integration through our API, and you provision Allo accounts for your customers programmatically. You're the merchant of record for the bundled offering, and our commercial relationship is with you, not with your end customers.

Question 19

How much do I pay per seat?

Accepted Answer

$25 per seat per month for each active Allo seat you provision through the API, invoiced to you directly. That's a starting wholesale price and it moves with volume.

Question 20

Can I set my own price?

Accepted Answer

Completely. Mark it up, bundle it into an existing plan, or give it away to drive upgrades to a higher tier of your product. You keep everything above $25 per seat. We don't dictate your retail pricing.

Question 21

Can I white label Allo?

Accepted Answer

You can present the phone capability as part of your product with a 'powered by Allo' or similar approved framing. What you can't do is represent yourself as Allo, or modify or reverse-engineer the platform. If full white label matters to your business, talk to us before signing rather than after.

Question 22

What API access do I get?

Accepted Answer

Credentials and documentation to provision, manage and deprovision customer accounts programmatically, plus technical and API-level support from our team. You use the API as documented, stay within reasonable rate limits, and keep your credentials secure.

Question 23

What happens to provisioned accounts if I leave?

Accepted Answer

We keep billing you for active seats through the notice period. After that, we can transition active accounts to direct Allo billing at your direction, or after 30 days without direction, purely so your end customers don't lose phone service. Nobody gets cut off.

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