Best Call Transcription Software & Apps of 2025: Our Picks

Phone call transcription is the process of converting spoken conversations into written text. 

The most common use is for client follow-ups, legal documentation, or just staying organized. Having a transcript can save time, prevent misunderstandings, and keep your business running smoothly.

Today, most transcription tools are powered by AI and available on both iPhone and Android. Some record calls automatically. Others generate summaries. Some even plug into your CRM or Google Sheets.

Let’s dive into the best tools, common questions, and how to get started.

Quick Summry:

• If you want to record your phone calls and get the most out of them—with features like summaries, CRM sync, and more—we recommend Allô. It’s available on Android, iOS, and desktop.
• If you only need to record calls occasionally, Rev Call Recorder is likely your best bet. It doesn’t require a subscription and charges per-minute for transcriptions. Like Allô, it works across multiple devices and platforms.
• Prefer a hardware recorder? Then PLAUD is probably a solid option.

Best Call Transcription Apps for iPhone 

Allô (best for AI features)

Allô is an AI-phone system built for small teams who talk to customers all day. 

Allô’s AI automatically records your calls, generates summaries and transcripts, takes notes, updates your CRM, sends SMS messages, handles after-hours calls, and remembers every word so your team can access the information later.

Why Allô Stands Out?

• ‍Automatic call transcription: Allô transcribes every call without having to do anything. Now you can focus on the call without worrying about taking notes.

• Smart AI summaries of calls & voicemails: Furthermore, each call and voicemail has an automatic summary showing you the most important points to take action.

• Whisper mode: See who’s calling and why before you answer. Just listen to their message and decide whether to pick up.
• Route missed calls to your assistant: Your AI assistant answers for you, manages your calendar, takes messages, schedules follow-ups, and more—so you're free to focus on what matters or simply unwind outside working hours.

Pricing

Allô has a 7-day free trial perfect to try the product before deciding. Then, you will start to pay $18/month or $32/month for the Business plan. 

The difference between the two plans? 

• The Starter plan includes all the features of the Business plans with some limitations. In this case the call transcription feature is included in this plan. 
• The Business plan offers an unlimited AI receptionist (24/7 call handling), more than 1,000 integrations, call insights, international calls, and many more benefits. 

Reviews

Allô is earning stellar reviews on G2, particularly for its AI capabilities, mobile-first interface, and streamlined communication tools.

However, we can see that many users haven't shared feedback yet, probably because the product is still early in its review lifecycle.

‍

TapeACall (best for ease of use)

TapeACall is a well-known call recording and transcription app for iPhone and Android. While its features are fairly limited, it’s a solid choice if your main goal is to record calls and get transcripts.

However, if you’re looking for a discreet solution, be aware that TapeACall notifies callers they’re being added to a conference call, which may give the recording away.

Why TapeACall Stands Out?

Here are the four standout features that make TapeACall different:

• Full Call Coverage: TapeACall records incoming and outgoing calls.
• Accurate AI Transcriptions: Their transcriptions are powered by AWS and are pretty accurate.
• Unlimited Storage: TapeACall offers unlimited secure cloud storage at no extra cost.
• Easy Sharing: You can instantly share recordings via SMS, email, Dropbox, or Google Drive, which is helpful for collaborative work or client handoffs.

Pricing

TapeACall offers a 7-day trial (you’ll have to enter your credit card details though), after which you're billed based on the plan you choose:

Weekly Plan (Most Popular)

• Price: $10.90/week - That’s nearly $43.60/month if not cancelled.
• Renews automatically after the trial ends unless cancelled

Annual Plan

• Price: $109.00/year
• It comes down to ~$2.10/week

Reviews

On the App Store, TapeACall holds a 4.3 out of 5 rating across 35K+ reviews on the App Store, showing it remains a popular phone recording app. That said, many recent reviews mention issues with canceling subscriptions.

Rev Call Recorder (best for one-off transcription needs)

Rev Call Recorder is a phone call transcription app for iPhone that lets you record both incoming and outgoing calls with no time limits or subscriptions. 

Created by Rev.com (known for its human transcription services), it offers a seamless integration with Rev’s paid transcription services like human transcription and AI transcription. These two services are paid. 

Why Rev Stands Out?

Here are the 3 biggest reasons Rev is one of our top picks for call transcription and recording:

• Truly Free Call Recording: Unlike most apps that require a subscription, Rev Call Recorder is 100% free to use for both incoming and outgoing calls (unless you order transcripts).
• Professional Transcriptions: Rev offers human-made transcripts with 99% accuracy for $1.99 per minute, or faster AI-generated transcripts for $0.25 per minute. Transcripts are delivered promptly, complete with formatting and timestamps.
• Easy Sharing & Organization: Recordings can be renamed, organized, and shared via Dropbox, email, Evernote, or Slack right from the app.

Pricing

The call recorder Feature of Rev is completely free. Then if you prefer a human transcription it will cost $1.99/min or the AI Transcription costs $0.25/min. 

Reviews

Rev Call Recorder holds a 4.5 out of 5 rating across 3.1K reviews on the App Store. Users highlight the fact that it is completely free and the recording quality is excellent. 

Best Call Transcription Apps for Android

‍

Here are three of the best call transcription apps for Android. 

Allô (best for AI superpowers)

Allô is a modern business phone system built for mobile-first professionals. Its transcription feature converts both voicemails and calls into clean, searchable text using AI.

Why Allô Stands Out?

• AI-powered transcription of voicemails and calls having an instant transcript and summary after you hang out. 
• Lets you reply by text directly from the transcript, so you can respond to missed calls via text or call back directly from the transcript.
• Every transcription is stored and searchable in your inbox so you can read them when it’s convenient for you, easy and fast.‍
• Offers Whisper Mode: Know who is calling and why before you answer.

Pricing 

The Starter Plan costs $18/month and includes unlimited voicemail and call transcription. The Business Plan costs $32/month and includes Unlimited AI Receptionist (24/7 call handling) and the Web & Desktop version.

Cube ACR (best for versatility)

Cube ACR is one of the most popular call recorder apps for Android. It supports automatic call recording for both phone and VoIP apps (like WhatsApp, Skype, Zoom) and offers transcription features for recorded calls.

Why Cube ACR Stands Out?

• Transcribes both traditional phone lines and VoIP apps: Unlike most competitors, Cube ACR records calls also from apps like WhatsApp, Skype, Telegram, Viber, Facebook Messenger, and more.
• Supports cloud backup to sync recordings to Google Drive (premium) or export recordings by email, messaging apps, or file transfer.
• You can secure your recordings with a PIN lock, TouchID or FaceID.

Pricing 

Cube ACR is Free in its basic version with limited features. The Premium plan costs $9.99 one-time or subscription $1.99/month.

Reviews

Cube ACR holds a 4.1 out of 5 on Google Play. Users often say not all Android phones support VoIP recording due to system limitations.

Otter.ai (best for online meetings)

Otter is a user-friendly transcription app available on Android. It works perfectly for recording conversations, meetings, and even phone calls when used in speaker mode or with Zoom/Google Meet integrations.

Why Otter Stands Out?

• Real-Time Sales Insights: Otter doesn't just transcribe your calls, it actively detects key moments in your conversations for next steps.
• Call Summaries: After each call or meeting, Otter automatically generates a clean, structured summary.
• CRM Syncing: Otter integrates with Salesforce and HubSpot.

Pricing

Otter offers a free plan that includes an AI meeting assistant which records, transcribes, and summarizes in real time. The Pro and Business plans come with more minutes per conversation and additional AI features. 

Reviews

Otter has a solid 4.3 out of 5 rating on G2, with users highlighting its ease of use, AI summaries, and transcription features.

Best Call Transcription Software for VOIP

Allô (best for AI options)

As mentioned earlier, Allô is an AI-powered phone system. It lets you make outbound calls, receive inbound ones, record conversations, and instantly generate AI summaries and transcriptions. When you're unavailable, an AI receptionist can handle your calls. Allô also integrates with your CRM to keep everything in sync.

It’s like the ultimate all-in-one solution on the market.

Why Allô Stands Out

On top of its AI transcription and summarization options, Allô also stands out for:

• Works Everywhere: Even though it is mobile-first, Allô works perfectly on Android, iOS, Web, Windows, and Mac.
• App Integrations: Allô integrates well with Zoho Flow, Zapier, Shopify, Salesforce, Hubspots, and more. 
• AI-Receptionist: The AI receptionist handles your calls, qualifies leads, blocks spam, and books appointments automatically. 

Dialpad (best for VoIP calls recording)

Dialpad is a business VoIP system with AI transcription, real-time voice intelligence, and CRM integrations. Unlike traditional PBX systems, Dialpad includes native call transcription (not via third-party tools) as part of the core product.

Why Dialpad Stands Out

• Dialpad’s “Voice Intelligence” (Vi) transcribes calls in real time, voicemails, and meetings with speaker labeling.
• All-in-One Platform: VoIP calling, SMS/MMS, video meetings, voicemail and transcription.
• CRM integrations: Pushes transcripts and action items directly into your CRM. 

Pricing

• Dialpad pricing starts at $15/user/month for the Standard plan, which includes unlimited calls, HD meetings, built-in messaging, live transcriptions, and AI-powered call summaries. 
• The Pro plan is $25/user/month, adding CRM integrations, 24/7 support, and multi-office management for growing businesses. 

Reviews

Dialpad ranks high on G2, with a 4.4-star average, praised for its AI-powered transcription, ease of use, and seamless VoIP platform experience.

Bonus

​​PLAUD.ai (best for offline recordings)

PLAUD.ai is not your typical transcription app, it’s a hardware/software combo built around the PLAUD Note, a sleek, pocket-sized voice recorder that pairs with your phone. 

Once a conversation or call is recorded (via phone speaker or Bluetooth), the PLAUD app sends it to the cloud, where AI (powered by OpenAI) generates detailed transcriptions and smart summaries.

This is ideal for those who want offline call recording + high-accuracy transcription in a portable setup. It’s also very discreet as it doesn’t notify your callers that they’re being recorded.

Why PLAUD Stands Out

• Hardware + App Combo: Unlike traditional apps, PLAUD offers a physical recorder that fits in your pocket and records with a single click. Great for journalists, field interviews, or users who don’t want to rely on screen interaction.
• AI-Powered Meeting Notes: After recording, your conversation is uploaded and transformed into summaries, key bullet points, or next-step suggestions.
• Supports VoIP & In-Person: You can record Zoom, WhatsApp, or Google Meet calls via speakerphone, or capture in-person meetings, making it versatile across use cases.
• Offline Recording, Cloud Processing: PLAUD Note lets you record without an internet connection, then automatically transcribes your audio once you're back online.

Pricing

The PLAUD Note device costs $159 and includes 64 GB of internal storage, 30 hours of continuous recording, and a 60-day standby battery life.

You also can use the PLAUD AI App for free (with limited features), or upgrade to Pro or Unlimited with 3 plans:

If you need extra minutes outside your plan, you can buy transcription time on demand. Annual plans are available at a discount. 

Why Transcribe Your Calls?

Let’s be real: no one replays voicemails or call recordings unless they absolutely have to. That’s why transcription is so convenient for clarity, productivity, and peace of mind.

Here are some of the benefits you get when transcribing a call or voicemail. 

Remember What Was Actually Said

In the multitasking chaos of daily life, it's perfectly normal to forget details. Transcriptions give you a written record you can refer to anytime, so you can stop guessing or rewinding the audio for the fifth time.

Save Time (And Your Sanity)

Nobody enjoys listening back to a 30-minute call—I don’t either! Transcriptions help you get to the point faster, especially when paired with AI-generated summaries.

Stay Organized & Searchable

With transcripts, you can search for names, topics, or action items instantly. It's literally like turning your conversations into a searchable knowledge base.

Keep Your Team (and CRM) in Sync

Instead of sharing messy call notes or forgetting to log information, transcriptions let you push key details directly into your CRM, delegate tasks, and share summaries that keep everyone aligned.

Frequently Asked Questions About Call Transcription

Can I transcribe a phone call?

Yes, but not all phones support it natively. Most smartphones don’t offer built-in call transcription, so you’ll need a dedicated app.

• On Android, apps like Cube ACR and Allô allow you to record and then transcribe calls.
• On iPhones, Apple doesn’t allow direct call recording, so apps like Allô and TapeACall work well for recordings and transcriptions.

Is transcribing calls illegal?

It depends on your country or state. In many U.S. states, only one party needs to consent to the recording (called “one-party consent”). In others, all participants must be informed and agree. Always check your local laws and get permission if you’re unsure. Most transcription apps will prompt you to follow proper consent practices.

Is there an app that transcribes phone calls?

Yes, many. Some of the most reliable include:

• Allô (transcribes voicemails and calls automatically, CRM sync, and mobile-first)
• Rev Call Recorder (record + order accurate transcripts)
• Dialpad (VoIP with live transcription and CRM sync)
• Otter.ai (records & transcribes via speaker mode or meetings)

Each has a different workflow depending on your device and use case.

How do I transcribe a call on my iPhone?

iPhones don’t allow native call recording, so you’ll need an app like Allô or Rev. Once recorded, you can either:

• Review the AI-transcription after your call, plus summarization and next steps. (Allô)
• Order a human-made transcript in the app (Rev)
• Export the audio to a transcription tool like Otter.ai or PLAUD.ai for AI-based summaries.
  
  

How to record a phone call conversation?

• On Android, you can use Cube ACR, PLAUD Note, or Allô directly. Some Android models (like Samsung) have built-in recording, but it’s region-dependent.
• On iPhone, use apps like Rev Call Recorder or TapeACall, which record by merging a call with a recording line.
• For VoIP calls (Zoom, Meet, etc.), apps like Allô, Dialpad, or Otter.ai can record and transcribe in real-time.
  
  

What’s the best phone call transcription app?

There’s no one-size-fits-all answer—it depends on who you’re calling and what you need. In our case, we prefer using Allô and PLAUD.