Aircall Pricing: What You Should Know

Aircall advertises clean, flexible pricing plans to suit your business needs. 

In reality, figuring out what you’ll actually pay isn’t that straightforward. Your monthly bill depends on how many licenses you’ll need (beyond the mandatory three-license minimum), how many international calling minutes you use, and whether you need any AI and analytics add-ons.

Read on to see how Aircall’s pricing plans really work and what to expect once you start adding seats, features, and minutes. We’ll also give you a few Aircall alternatives that are more affordable and better suited to a small or mid-sized sales team.

Article Overview

• Aircall’s pricing looks simple at first glance, but add-ons, seat minimums, and outbound call rates can make total costs unpredictable.
• We broke down real pricing scenarios to show what Aircall actually costs for different team sizes and setups.
• Allo offers a simpler, mobile-first alternative with transparent pricing and built-in AI features, ideal for small and mid-sized sales teams.

Aircall Pricing Explained

According to a G2 reviewer, Aircall’s “bill practices feel unfair,” and their charging structure makes them come across “more like a bait-and-switch than a reliable service.”  

And this review isn’t an outlier. A TrustPilot reviewer warns that “contracts are designed to lock you in at a high price[...]The annual billing upfront for additional users was what prompted me to review the contract and realise that Aircall was twice as expensive as Zoom.”

Aircall’s pricing page seems simple enough. 

You’ve got two plans (Essential and Professional) that will cost you $30 or $50 per user, per month, respectively. But read on and start playing around with the Aircall pricing calculator and you’ll notice the price creeps up quickly once you adjust team size, minute limits, and extras like AI or Analytics+. 

Here are the main things to consider:

• You must buy at least three licenses, even if you only need one or two.
• International calls are billed separately by destination, which makes costs unpredictable.
• Add-ons like AI and Analytics+ are billed per user and can increase your total monthly cost by anywhere from 30% to 80%, depending on your plan.

Many users also mention inconsistent customer support, especially when dealing with billing questions or contract renewals. 38% of Capterra reviews flag slow and unhelpful support, with some describing it as “non-existent”.

How Much Will Aircall Cost You?

To give you a clearer idea of what you might actually pay, we’ve created four hypothetical scenarios to show what Aircall’s per-user, per-month pricing really looks like. For each one, we break down what’s included and what pushes the price up.

Scenario 1 — Essentials Plan (2 Seats, No Add-Ons)

You’re a two-person team that just needs reliable call quality, voicemail, and a few simple integrations to keep things organized. You don’t need extras like AI transcripts or analytics dashboards, just a clean setup that works.

The catch? Aircall’s three-license minimum means you’ll be paying for a third seat you won’t use.

What that looks like:

3 licenses × $40 per user/month

= $120 per month (billed annually)

Includes core calling features only — no AI or Analytics+ tools.

For very small teams, that unused seat can make the entry-level plan more expensive than expected.

Scenario 2 — Essentials Plan (10 seats, No Add-Ons)

Now imagine your team has grown to 10 people. You still don’t need advanced tools like AI or analytics, just calling, voicemail, and basic integrations to keep everyone connected.

Even without any add-ons, your bank account will feel the pressure as your team grows.

What that looks like:

10 licenses × $40 per user/month

= $400 per month (billed annually)

Includes core calling features only — no AI or Analytics+ tools.

Scenario 3 — Professional Plan (10 seats + AI)

Your 10-person team has started handling a larger call volume and needs more visibility into performance. You’ve upgraded to the Professional plan to unlock features like unlimited domestic calling, advanced analytics and live monitoring, and smart call routing. These tools should make coaching and managing a growing sales team easier.

To save time on manual note-taking, you also add the AI package, which includes call transcription and summaries.

What that looks like:

10 licenses × $70 per user/month = $700 per month

AI add-on × $9 per user/month = +$90 per month

Total: $790 per month (billed annually)

Scenario 4 — Professional Plan (10 seats + AI + Analytics+)

Your team now wants deeper insights into call performance beyond just transcripts and summaries. You’re looking for trend analysis and detailed dashboards. That means adding Analytics+, another paid add-on that builds on the Professional plan.

Here’s how that breaks down:

10 licenses × $70 per user/month = $700 per month

AI add-on × $9 per user/month = +$90 per month

Analytics+ add-on × $15 per user/month = +$150 per month

Total: $940 per month (billed annually)

That’s nearly a thousand dollars a month for ten users. And while you’ll get the full suite of analytics, coaching, and automation tools, the true cost can come as a surprise to teams expecting simple “per-user” pricing.

What’s Better and Cheaper Than Aircall?

For teams that find Aircall’s pricing or contract terms hard to justify, there are plenty of Aircall alternatives out there. They deliver strong calling, analytics, and AI features at a much better value-for-money. Here are four that stand out.

Allo

Allo is a mobile-first solution that is built for small and mid-sized teams that want a full business phone system without the bulk of desktop-bound VoIP software. 

Why It’s Better than Aircall

While Aircall is geared toward mid-market call centers, Allo puts everything on your phone. Setup takes minutes, there’s no hardware, IT support, or sales call needed, and even AI tools come built in.

With Allo, you get features that Aircall often charges extra for — an AI receptionist that answers and routes calls, live voicemail you can listen to in real time, and call analytics to track performance. Workflows are also customizable through webhooks and integrate with tools like HubSpot, Slack, and Salesforce. You get all of this without the mandatory three-seat minimum or add-on fees.

Allo Pricing

• Starter: $18/user/month ($25 billed monthly), with 1 user max
• Business: $32/user/month ($45 billed monthly)

Pricing page

“Allô combines crystal-clear call quality with a beautifully simple interface, so reps actually want to use it. The tight integrations with CRM tools - especially Attio - mean every call is automatically logged with the right context, saving hours of manual work. Setup took minutes, and the team behind Allô is incredibly responsive to feedback.”

5/5, G2 Reviewer, 15 Sep 25

Demo of Allo

Dialpad

Dialpad is a strong option for teams that want an all-in-one communications platform without the steep add-on costs.

Why It’s Better Than Aircall

It combines voice, video, and messaging in one place and offers dedicated products for different needs — Connect for general business use, Support for service teams, and Sell for sales reps.

Dialpad includes AI-powered call transcription, summaries, and real-time coaching in every plan, whereas these are paid add-ons with Aircall. It’s also easier to roll out. Setup takes minutes, and the interface is clean enough that most users need little onboarding.

Pricing

• Standard: $15/user/month ($27 billed monthly)
• Pro: $25/user/month ($35 billed monthly)

“What I appreciate most about Dialpad Connect is its seamless integration of voice, video, and messaging in one unified platform, which makes communication extremely efficient and straightforward. The user interface is intuitive and easy to navigate, allowing for quick adoption across teams. The call quality is consistently reliable, and the system works well with mobile and desktop devices, making remote collaboration effortless. Additionally, the AI-powered features like real-time transcription and call summaries significantly enhance productivity and follow-up accuracy, which is a big plus for busy professionals. The Customer support is equally helpful in resolving issues swiftly. I use it every day, and it is easily implemented.”

4.5/5, G2 Reviewer, 4 Nov 25

Demo of Dialpad

CloudTalk

CloudTalk is built for scaling sales and support teams that handle a high volume of inbound and outbound calls.

Why It’s Better Than Aircall

Unlike Aircall, which caters more to mid-sized sales orgs, CloudTalk emphasizes advanced routing, performance analytics, and CRM integrations to help distributed teams stay efficient and responsive.

It’s a strong choice for companies that need multiple call queues, agent monitoring tools, and real-time dashboards to track performance across offices or regions. The interface is straightforward, and setup is entirely cloud-based.

Pricing

• Lite: $19/user/month ($27 billed monthly)
• Starter: $25/user/month ($34 billed monthly)
• Essential: $29/user/month ($39 billed monthly)
• Expert: $49/user/month ($69 billed monthly)
• AI add-on: $9/user/month
• Custom plan: Contact CloudTalk for tailored pricing

“CloudTalk has made it incredibly easy to manage and track all my sales and customer calls in one place. I love how seamlessly it integrates with CRMs like HubSpot and Apollo. I can log calls, notes, and follow-ups automatically without switching tabs. The call quality is reliable, and features like call recording and analytics make it easy to review performance and improve conversations. It’s definitely helped boost productivity in my daily outreach.”

5/5, G2 Reviewer, 28 Oct 25

Demo of Cloudtalk

RingCentral

RingCentral is one of the most established UCaaS (Unified Communications as a Service) providers around.

Why It’s Better Than Aircall

It combines voice, video, messaging, and contact center tools in a single platform. It’s ideal for larger organizations or multi-office setups that want to centralize communication across teams.

Compared to Aircall, RingCentral offers more advanced video and fax tools, support for multiple phone and fax lines, and a vast ecosystem of third-party integrations. It also has one of the largest user communities in the VoIP space, with extensive resources and FAQ libraries that make troubleshooting easier without relying on support tickets.

Pricing

• Core: $20/user/month (billed annually)
• Advanced: $25/user/month (billed annually)
• Ultra: $35/user/month (billed annually)
• AI Receptionist (add-on): Starts at $39/month for 100 minutes of call
• Business SMS Booster (add-on): $25/month
• Call Queues Booster (add-on): $35/month
• AI Conversation Expert (add-on): starts at $60

“I love RingCentral for its easy setup and access, which significantly helps our sales department. It permits seamless text communication and phone calls, increasing accessibility for us and our agents. Its agility saves us time, making it efficient and better than our previous solution.” 

4.5/5, G2 Reviewer, 10 Sep 25

Demo of RingCentral

FAQs

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