6 LinkedPhone alternatives for small teams

TL;DR‍

• Google Voice is the best LinkedPhone alternative for solo users on a tight budget because it is free for personal use and starts at $10/user/month for business. The trade-off is almost no AI and zero CRM integrations, so it suits one-person shops more than growing teams.‍
• Allo is the best LinkedPhone alternative for small sales teams because it bundles an AI receptionist, native CRM sync, and shared numbers into one flat price, with no add-ons. If you live in HubSpot, Pipedrive, or Salesforce and want every call logged automatically, this is the one I reach for.‍
• Grasshopper is the best LinkedPhone alternative for solopreneurs who want a familiar second line because its mobile app is genuinely well loved and the True Solo plan is cheap. It feels dated and team features are thin, but for a single owner it does the job.

The other three picks (Phone.com, Talkroute, and Ooma Office) round out the list for businesses that want flexible plans, clean routing, or physical desk phones.

I tested all six against the same criteria so you can see where each one wins and where it stalls.

Introduction

LinkedPhone is a tidy little phone system. It gives small businesses a shared inbox for calls, texts, voicemails, and emails, all for a transparent flat fee. For a solo owner in the US, that is often enough.

The problem is what happens when you grow. I found LinkedPhone glitchy in daily use, and I am not alone: the most common complaint across stores is that it breaks after updates, on both iOS and Android. That is a hard flaw to forgive for a tool your business answers calls on.

The feature ceiling is the second issue. LinkedPhone connects to other apps through Zapier only, so there is no real CRM sync. Its AI stops at reply suggestions and transcription. And local numbers are limited to the US and Canada, which rules it out the moment you sell abroad.

None of that makes LinkedPhone bad. It makes it a starter tool. So this article is for the team that has outgrown it and wants a proper replacement: better reliability, real CRM integrations, an AI receptionist that actually answers, and room to scale.

I lined up six LinkedPhone competitors and tested each one against the same checklist. Below you will find a quick comparison table, the criteria I used, then a full review of every option with pricing, pros, cons, real review scores, and a demo video. Let's get into it.

LinkedPhone alternative at a glance

How to pick the right small business phone system

Picking a phone system is not about counting features. It is about matching the tool to how your team actually works. These are the five criteria I weighed when testing every LinkedPhone alternative on this list.

• Reliability first. A phone system that crashes is worse than no phone system, because you think you are reachable when you are not. I checked app store ratings, Trustpilot complaints.
• AI that does real work. Voicemail transcription is table stakes now. The question is whether the tool answers calls for you, summarizes them, and drafts follow-ups, or whether "AI" is just a label.
• CRM integrations that sync. A native integration is only useful if it logs calls, recordings, and transcripts back into your CRM automatically. Zapier-only connections rarely do that.
• Geographic reach. Most LinkedPhone competitors stop at the US and Canada. If you ever call or text abroad, local number coverage and international rates matter a lot.
• Honest pricing. I looked for flat, predictable plans without surprise add-ons. The "cheap" plan that locks routing or integrations behind a higher tier is not really cheap.

I evaluated all six tools against these criteria, in the same conditions, using the same test calls. The reviews below reflect what I found.

Google Voice, Best for solo users on a tight budget

Google Voice in a nutshell

Google Voice is Google's phone system, and it is famous for one reason: it is free for personal use. Millions of people use a @gmail.com address to get a second number at no cost. The business version is cheap too, with a clean interface anyone can navigate on day one. The catch is that it stays deliberately basic, with barely any AI and no CRM integrations.

Why Google Voice works great for small businesses

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Google Voice shines when one person needs a reliable, dirt-cheap line and nothing more. It falls short the moment you need teamwork, automation, or a CRM. There is no shared inbox, no auto-reply, and integrations stop at Google Workspace. In short, it's a cheaper, simpler alternative to LinkedPhone.

Google Voice pricing

For personal use with a @gmail.com address, Google Voice is free. For business, pricing depends on whether you pay for Google Workspace.

• Starter (no Workspace): $10/user/month, one user only, US only. Includes unlimited domestic calling, unlimited US texting, and voicemail transcription.
• Starter (with Workspace): $10/user/month, up to 10 users, works in 14 countries.
• Standard: $20/user/month. Adds unlimited users, on-demand call recording, and call routing with ring groups.
• Premier: $30/user/month. Adds automatic call recording and advanced voice reporting with BigQuery.

There is no free trial, but you can test the free personal version before committing.

Every paid plan comes with a local number per user.

Google Voice reviews

• App Store: 4.3/5 (62,000 reviews) and Play Store: 1.8/5 (371,000 reviews). That gap is enormous. iOS users are broadly happy, while the Android app is one of the lowest-rated I have seen, which points to real reliability problems on Android.
• G2: 4.1/5 (166 reviews). Solid, with praise for simplicity and value.

My read: the Android score is a warning. If your team is Android-heavy, test it hard before you commit.

Demo Video of Google Voice

Grasshopper, Best for solopreneurs who want a simple second line

Grasshopper in a nutshell

Grasshopper was once the benchmark for small business phone systems. It belongs to GoTo now, and it is built squarely for SMBs and solopreneurs, something its own website states plainly. The product still works, but it feels frozen in time next to newer, feature-rich alternatives.

Why Grasshopper works great for small businesses

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Grasshopper works for a single owner who wants a recognizable second number and a clean app. It struggles the moment a team gets involved. With forwarding-only routing and no real CRM connection, it cannot keep up with how modern sales teams operate. In short, it's even simpler than LinkedPhone but it's cheaper too.

Grasshopper pricing

• True Solo: $18/month for one user and one toll-free or local number.
• Solo Plus: $32/month. Adds unlimited users, one number, and three extensions.
• Small Business: $70/month. Includes four numbers and unlimited extensions.

Grasshopper offers a 7-day free trial with no credit card required, which is a nice low-commitment way to test it.

Grasshopper reviews

• App Store: 4.8/5 (46,000 reviews) and Play Store: 4.4/5 (4,820 reviews). The apps are clearly the strong point, with high scores across both platforms.
• G2: 3.9/5. Respectable, with the usual notes about a dated feel.
• Trustpilot: 2.1/5. Low, with recurring complaints about value and billing.

My read: people like the app but rate the company harshly on Trustpilot. That split usually means the product is fine but the commercial experience frustrates customers.

Demo Video of Grasshopper

Surprisingly, I could not find a single official demo recorded by Grasshopper. Every walkthrough I found came from third-party channels and looked years old, which says a lot about how much attention the product gets today.

Allo, Best for small sales teams that want AI and CRM sync

Allo in a nutshell

Allo is an AI and mobile-first phone system built for small teams and salespeople. It was started in 2024 by Jérémy Goillot, an ex-employee of the unicorn Spendesk, with a team across Miami, France, and Argentina. The whole product is designed around one idea: your phone should do the busywork for you, from answering calls to updating your CRM. As the team behind this blog, I will be upfront about the bias, so judge the data and reviews on their own merits.

Why Allo works great for small businesses

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Allo answers the two biggest LinkedPhone gaps directly. Where LinkedPhone connects through Zapier only, Allo offers 18 native integrations including HubSpot, Pipedrive, Salesforce, Attio, and Notion, and its HubSpot listing is rated 5/5 on the marketplace. Where LinkedPhone's AI stops at reply suggestions, Allo answers calls, transcribes them in 36 languages, and drafts follow-up emails. The one caveat: the features that matter most to teams live on the Business plan.

Allo pricing

• Starter: $16/month for one user (requires a 1-year commitment). Includes unlimited calls, a local number, AI summaries, and IVR.
• Business: $45/month per user. Includes native integrations, unlimited AI answering, SMS, international calls, and call routing.

Allo runs a 7-day free trial and has no add-ons, which keeps the bill predictable. One local or toll-free number is included; extra numbers are $5/month.

You can cancel anytime from the app, no questions asked, which is a refreshing contrast to some competitors on this list.

Allo reviews

• App Store: 4.3/5 (101 ratings) and Play Store: 3.9/5 (152 reviews). Solid scores, with a smaller review count that reflects how young the product is.
• G2: 4.7/5. The highest G2 score in this comparison.
• Trustpilot: 3.9/5. Decent for the category.
• HubSpot marketplace: 4.7/5 (200+ installs). A strong signal that the CRM sync actually works in practice.

My read: the G2 and HubSpot scores are the standouts. Fewer total reviews than the legacy tools, but the sentiment is consistently positive.

Demo Video of Allo

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Phone.com, Best for small businesses that want flexible plans

Phone.com in a nutshell

Phone.com has served small businesses affordable calling since 2008. It was founded by Ari Rabban, an ex-employee of VocalTec, the first company ever to offer a VoIP service, so the pedigree runs deep. Its main selling point is flexibility: you can assign different plan tiers to different users instead of paying one rate for everyone. That suits teams where a couple of power users need more than the rest.

Why Phone.com works great for small businesses

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Phone.com works for a budget-minded small business that wants room to scale per user. It stumbles on integrations and cancellation. With only five native connectors and CRM sync gated behind the top plan, it is not the pick for an integration-heavy sales team.

Phone.com pricing

• Basic: $18/month per user. Includes unlimited domestic minutes, one number per account and user, and video conferencing.
• Plus: $27/month per user. Adds AI-Connect answering, IP desk phone compatibility, voicemail transcription, and conversational text messaging.
• Pro: $40/month per user. Adds call recording, call analytics, and CRM integration.

There is no free trial. Phone.com instead offers a 30-day money-back guarantee, which gives you a longer real-world test window than a typical 7-day trial, as long as you remember to cancel.

Phone.com reviews

• App Store: 4.6/5 and Play Store: 2/5 (749 reviews). Another big platform gap. The iOS app is liked, while the Android app is rated poorly, so Android users should test first.
• G2: 3.3/5 (34 reviews). The lowest G2 score on this list, on a small sample.
• Trustpilot: 3.9/5. Better, with praise for onboarding and ease of use.

My read: setup and support get good marks, but the Android app and cancellation experience drag the numbers down.

Demo Video of Phone.com

Talkroute, Best for small business owners who want simple routing

Talkroute in a nutshell

Talkroute was born in 2013 out of a familiar frustration. Founder Paul Howey found that Google Voice failed him out of the office and that enterprise systems cost too much. So he built a middle ground for small business owners. The bootstrapped company now claims 100,000 customers, and its strength is doing the basics cleanly: calls, texts, video meetings, and routing, with transparent pricing.

Why Talkroute works great for small businesses

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Talkroute is a clean upgrade over LinkedPhone if reliability and routing are what you care about, and its review scores are notably more consistent. It shares LinkedPhone's weaknesses, though: integrations are Zapier-only and coverage stops at the US and Canada. If you want CRM sync or international numbers, look elsewhere.

Talkroute pricing

• Basic: $19/month. One number, one mailbox, unlimited US/CA calling, texting, video meetings, and call routing. One user included.
• Plus: $39/month. Three users included. Adds two numbers, three mailboxes, single-digit extensions, simultaneous ring, live call transfer, and hours of operation.
• Pro: $59/month. Ten users included. Adds three numbers, ten mailboxes, submenus, call recording, scheduled forwarding, and reporting.

Talkroute offers a 7-day free trial and keeps things honest with no add-ons. The user counts baked into each plan make it easy to predict your bill as you grow.

Talkroute reviews

• App Store: 4.6/5 (254 ratings) and Play Store: 3.8/5 (401 reviews). Good and reasonably balanced across platforms.
• G2: 4.6/5 (44 reviews). Strong.
• Trustpilot: 4.1/5. One of the better Trustpilot scores in this roundup.

My read: Talkroute is the most consistently rated tool here after Allo. Nothing flashy, but few red flags.

Demo Video of Talkroute

Ooma Office, Best for very small businesses that need desk phones

Ooma Office in a nutshell

Ooma started as a way for households to swap landlines for cheaper internet calling, and it carried that DNA into Ooma Office for small businesses. It is the pick for teams that still want physical handsets on desks. Honestly, it feels like legacy software: its voicemail transcription emails you an MP3, and its "virtual receptionist" is a dialpad-activated IVR. Newer AI features arrived in 2026, but they are still catching up.

Why Ooma Office works great for small businesses

Ooma Office makes sense if desk phones are non-negotiable and your budget is tight. Beyond that, I would be cautious. Its calling flow is clunky (Ooma rings your mobile first, then connects the contact), and the volume of billing and support complaints is hard to ignore.

Ooma Office pricing

• Essentials: $19.95/user/month. Unlimited calling in the US, Canada, Mexico, and Puerto Rico, one free toll-free number, and 500 inbound minutes. Mobile only, no call recording.
• Pro: $24.95/user/month. Adds a desktop app, texting (up to 250/month), video for up to 25, and call recording.
• Pro Plus: $29.95/user/month. Adds CRM integration, texting (up to 1,000/month), video for up to 100, team chat, and AI call transcription.

Ooma Office reviews

• App Store: 4.9/5 (8,500 reviews) and Play Store: 5/5 (2,290 reviews). Near-perfect app store scores, which look almost too good next to everything else.
• G2: 4.6/5. Strong.
• Trustpilot: 1.4/5. The lowest score I have ever seen for a business phone system. I manually filtered for reviewers with a track record to rule out manipulation, and the complaints still looked legitimate.

My read: the app stores and Trustpilot tell opposite stories. I weight the Trustpilot complaints heavily because they cluster around billing and support, the two things that hurt most once you are a paying customer.

Demo Video of Ooma Office

Conclusion

LinkedPhone is a fine starter line, but it is glitchy, US/CA-only, light on integrations, and thin on AI. Once you outgrow it, the right replacement depends on who you are. Here is how the LinkedPhone competitors I tested stack up:

• Choose Google Voice if you are a solo user or a Google Workspace shop chasing the lowest possible price, and you can live without AI or integrations.
• Choose Allo if you run a small sales team and want an AI receptionist plus native CRM sync that logs every call automatically. It directly fixes LinkedPhone's two biggest gaps.
• Choose Grasshopper if you are a solopreneur who just wants a familiar second number with a great app.
• Choose Phone.com if you want to assign different plan tiers to different users, and you do not need many integrations.
• Choose Talkroute if reliability and clean routing matter most, and you are happy staying in the US and Canada.
• Choose Ooma Office if you still rely on physical desk phones and want cheap calling, with eyes open to the support and billing complaints.

My honest take: if you are switching away from LinkedPhone to grow, the tools with real AI and CRM sync will save you the most time. The cheap, basic options just move the ceiling slightly higher.

FAQ

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